Intelligent Solutions Strategy, Associate

JPMorgan Chase; New York (NY); On-site; USD 120,000 - 180,000; Full time

Job summary

JPMorgan Chase’s Intelligent Solutions Strategy team defines adoption strategy for cutting-edge business transformation technologies across three domains: Business Process & Decision Management, Intelligent Automation, and Workflow Automation.

We operate at the intersection of strategy, technology, and change management—partnering with executive stakeholders, business transformation leaders, and technology product owners to evaluate capabilities, design adoption frameworks, and accelerate value

Qualifications

• 3+ years of experience with a top-tier management consulting firm (MBB or Big 4) or technology-enabled change management.
• Strategic thinking and problem-solving skills to synthesize complex information and design scalable solutions.
• Executive-level written and verbal communication skills with ability to craft compelling narratives for C-suite.
• Exceptional project and program management capabilities across multi-workstream initiatives.
• Advanced analytical skills to model data, test hypotheses, and identify key insights.
• Ability to learn emerging technologies (AI, automation, low-code) and translate tech concepts to business value.
• Entrepreneurial mindset to operate in ambiguity and drive innovation.

Responsibilities

• Develop deep understanding of business transformation technologies and their applications to financial services operations and customer experience.
• Design and execute strategic initiatives to accelerate adoption of transformation technologies across business lines, evaluating AI capabilities.
• Produce executive communications and strategic updates that articulate business value and drive stakeholder engagement.
• Coordinate with internal tech product teams and external vendors to evaluate roadmaps and integrate new capabilities.
• Lead learning and enablement programs including conferences, forums, and certification pathways to build organizational capability.

Skills

Consulting exp

Strategic thinking

Executive comms

Program management

Advanced analytics

Tech learning agility

Entrepreneurial mindset

Tools

Tableau

Alteryx

UiPath

PowerPlatform

Databricks

ThoughtSpot

Job description

The Intelligent Solutions Strategy team defines adoption strategy for cutting-edge business transformation technologies across JPMorganChase , spanning three domains: Business Process & Decision Management, Intelligent Automation, and Workflow Automation. We are driving the firm's evolution from rules-based automation to AI-enhanced capabilities that automate complex business processes and decisions. In this role, you'll operate at the intersection of strategy, technology, and change management-partnering with executive stakeholders, business transformation leaders, and technology product owners to evaluate emerging capabilities, design adoption frameworks, and accelerate value realization. If you're energized by the opportunity to shape how a global institution harnesses automation and AI to transform its business operations, this is your platform to drive impact.

Job Responsibilities

• Develop a deep understanding of business transformation technologies spanning process insights (mining, modeling), intelligent automation (robotics, document processing, data transformation, data visualization / business intelligence), and workflow orchestration, and their applications to financial services operations, controls, and customer experience
• Design and execute strategic initiatives to accelerate adoption of business transformation technologies across multiple business lines, including proof-of-concept evaluations of emerging AI capabilities such as agentic automation and AI-enhanced development tools
• Produce executive-level communications including strategic presentations, product updates, and thought leadership content that articulate business value and drive senior stakeholder engagement
• Coordinate cross-functional alignment with internal technology product teams and external vendors to evaluate platform roadmaps, influence feature prioritization, and integrate new capabilities into the firm's technology stack
• Lead firmwide learning and enablement programs including executive conferences, practitioner forums, certification pathways, and hands-on training to build organizational capability across business transformation technologies and AI

Required Qualifications, Capabilities, and Skills

• 3+ years of experience with a top-tier management consulting firm (MBB or Big 4), financial services transformation, or technology-enabled change management with demonstrated ability to drive large-scale adoption programs
• Strategic thinking and problem-solving skills with ability to synthesize complex information, identify high-impact opportunities, and design scalable solutions across diverse stakeholder groups
• Exceptional project and program management capabilities including experience coordinating multi-workstream initiatives, managing executive stakeholder relationships, and driving outcomes in matrixed organizations
• Advanced analytical skills to be able to gather, model, and analyze data to test hypotheses, identifying trends and key insights
• Executive-level written and verbal communication skills with proven ability to craft compelling narratives, produce high-quality presentations, and engage C-suite audiences on technology strategy
• Intellectual curiosity and technical acuity with ability to rapidly learn emerging technologies (AI, automation, low-code platforms) and translate technical concepts into business value propositions
• Entrepreneurial mindset with ability to operate in ambiguity, design new frameworks and processes, and drive innovation in a dynamic, fast-paced environment

Preferred Qualifications, Capabilities, and Skills

• Experience with business transformation platforms (e.g., Tableau, Alteryx, UiPath, MSFT PowerPlatform , Pega, Signavio , Databricks, ThoughtSpot) or AI/ML technologies in an enterprise context
• Knowledge of process improvement methodologies (Lean, Six Sigma, business process management) or governance frameworks (risk, controls, compliance)
• Familiarity with AI concepts including generative AI, agentic systems, intelligent document processing, or natural la