Intelligence Operations Integrator

Barbaricum; Marine Corps Base Camp Lejeune (NC); On-site; USD 80,000 - 100,000; Full time

Job summary

Barbaricum is seeking a Field Service Representative (FSR) Analyst to assist Palantir’s implementation teams. In this role, you will provide training, troubleshoot issues, and develop use cases while ensuring user success. The position requires strong communication skills and experience with Palantir platforms, with a focus on collaboration across a global enterprise.

Ideal candidates will have U.S. citizenship and TS/SCI clearance eligibility. This role involves travel up to 25% of the time and engaging with military stakeholders.

Qualifications

• U.S. citizenship required by U.S. Government contract.
• TS/SCI clearance eligibility required.
• Prior experience with Palantir platforms is required.

Responsibilities

• Provide desk-side training to analysts.
• Embed with user groups to understand workflows.
• Develop relationships with users at customer site.
• Assist with building initial dashboard products.

Skills

Experience with Palantir platforms

Strong communication skills

Military/Special Operation experience

Independent work capability

Ability to travel

Job description

Job Overview

We are seeking talented operations and intelligence professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst, you will be on the front lines assisting Palantir’s implementation teams to support and strengthen the unique partnerships with Palantir's client’s user base. You will work side‑by‑side with analysts to train and mentor users, test and troubleshoot technical issues, develop new Palantir use cases, all while solving unique and challenging problems. This may take the form of embedding with users across the world as well as downloading your insights directly with Palantir team members in our offices. Lastly, you will help facilitate collaboration across a global enterprise while ensuring our customers' continued success. Come help solve the world’s hardest problems.

Core Responsibilities

• Provide desk-side training to analysts
• Train analysts/operators in a classroom setting
• Embed with user groups to deeply understand workflows
• Proactively develop relationships with users at customer site and surface use case gaps
• Build initial dashboard products and assist users with building questions
• Remain current and up to date on latest platform features and capabilities
• Staff the Help Desk by responding to user requests and work with the Palantir engineering team to troubleshoot issues
• Provide timely and detailed feedback to the Palantir engineering team about product
• Consistently communicate product or user issues to the Palantir team

What We Value

• Prior experience with Palantir platforms required (i.e. Palantir Foundry, Gotham, Gaia, etc.). Recent and in-depth hands‑on experience with Palantir platforms highly preferred.
• Military/Special Operation/Law Enforcement experience is highly preferred
• Experience briefing high‑level military stakeholders is highly preferred
• Experience fusing intelligence capabilities in support of operations
• Strong communication skills with the ability to break down, explain, and demonstrate complex concepts in an easy‑to‑understand manner
• Ability to work independently and as part of a team
• Ability to travel domestically and internationally 25% of the time if needed

What We Require

• (As required by U.S. Government contract) U.S. citizenship
• (As required by U.S. Government contract) TS/SCI or above clearance eligibility

EEO Commitment

All qualified applicants will receive consideration for employment without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, or any other basis prohibited by law.