Intelligence Analyst - Operations & Population Health Intelligence Team

ummc; Jackson (MS); On-site; USD 70,000 - 90,000; Full time

Job summary

UMMC seeks an Intelligence Analyst for the Operations & Population Health Intelligence Team at the Main Campus Jackson. The role transforms data into actionable insights, develops dashboards, reports, and visualizations, and promotes effective use of analytics tools across the organization.

The candidate should hold a Bachelor's degree with at least one year of healthcare data analytics experience, and possess SQL, data modeling, and Epic/Qlik tooling skills, plus strong communication and

Qualifications

• Bachelor's degree and one year of data analytics or information systems experience in healthcare, revenue cycle, or finance.
• Preferred: information systems and SQL reporting experience in healthcare.
• Knowledge of data analytics, information systems, analysis, and programming concepts.

Responsibilities

• Design, develop, and maintain dashboards, reports, and visualizations within Epic BI and Qlik to support operations and initiatives.
• Use Epic data models to build queries, reports, and visuals that meet business needs and comply with policies.
• Analyze clinical, financial, operational, and patient care data to identify trends, gaps, and improvement opportunities.
• Collaborate with stakeholders to interpret data, define KPIs, and recommend data-driven solutions.
• Monitor data quality and validate analytics, instituting better standards and methodologies.
• Partner with clinical, operational, and IT teams to assess reporting requirements and design integrated solutions.

Skills

Data analytics

Information systems

SQL queries

Relational databases

Programming

Communication

ETL

Education

Bachelor's degree

Tools

Epic BI

Qlik

SQL

Data modeling

Job description

Job Category

Professional and Technical

Organization

CIA-Operations & Population Health Intelligence Team

Location/s

Main Campus Jackson

Job Title

Intelligence Analyst - Operations & Population Health Intelligence Team

Job Summary

The Intelligence Analyst is responsible for transforming data into actionable insights that drive informed operational decisions. This role involves working closely with stakeholders to gather and document business and technical requirements, developing dashboards, reports, and visualizations, and ensuring the accuracy and consistency of data. Additionally, the analyst plays a key role in promoting the effective use of reporting and analytics tools across the organization, supporting user adoption and ongoing engagement.

Education & Experience

Bachelor's degree and one (1) year of data analytics or information systems experience in healthcare, revenue cycle, or finance.

Preferred Qualifications

Information systems and SQL reporting experience in healthcare.

Knowledge, Skills & Abilities

Knowledge of data analytics, information systems, analysis, and programming. Knowledge of system features and integration capabilities. Knowledge of relational database systems, SQL, Java and web application development. Verbal and written communication skills. Analytical, programming, and troubleshooting skills. Ability to perform extract, transform, and load (ETL) data. Ability to create, design, or enhance computer applications. Ability to program, test, debug, document, or install systems. Ability to prepare reports and maintain records and documentation. Ability to perform high level mathematical analysis.

Responsibilities

• Design, develop, and maintain custom reports, dashboards, and visualizations within the Epic ecosystem using Epic BI tools and platforms like Qlik apps to support business operations and strategic initiatives.
• Utilize Epic data models to build and optimize queries, reports, and visualizations that meet business needs and comply with organizational policies, industry standards, and regulatory requirements. Ensure efficient performance, especially with large datasets.
• Analyze clinical, financial, operational, and patient care data to identify trends, performance gaps, and improvement opportunities. Create and maintain automated reports that support regular business processes, delivering actionable insights for decision-makers.
• Collaborate with stakeholders to interpret data, define key performance indicators (KPIs), and recommend data-driven solutions.
• Monitor data quality, validate analytical results, and implement improved standards and methodologies to enhance data analysis and visualization. Stay current with emerging technologies and serve as a technical resource for staff.
• Partner with clinical, operational, and IT teams to assess reporting requirements and design integrated solutions that ensure data consistency and accuracy across sources.
• Develop specifications and conduct research with DIS staff, users, and vendors to design, develop, or enhance applications. Prepare technical documentation following UMMC standards and policies.
• Create user guides and training mat