Intel Field Operations Manager

2020 Companies, Inc.; Dallas (TX); On-site; USD 50,000 - 61,000; Full time

Benefits offered by this job

Weekly pay

Quarterly bonus potential

DailyPay on-demand pay

Paid training online or at home

Apparel provided

Exciting work environment

Ongoing training and development

Consistent schedule for work-life

Job summary

2020 Companies is hiring a Field Operations Manager in Dallas to partner with Intel. The role oversees day-to-day program operations, timecard processing, and reporting. You will analyze performance, manage expenses and labor hours, and drive continuous improvement.

Collaboration with client management, operations, and finance is essential. The position emphasizes onboarding, training, and delivering performance insights to leadership, with competitive pay and weekly pay options.

Qualifications

• High school diploma or equivalent; business degree preferred or 3+ years in 3PL/retail ops.
• Strong operations and project management skills.
• Excellent organizational skills, attention to detail, and prioritization.
• Good judgment, problem solving, and ability to handle multiple priorities.
• Ethical, professional standards in a business environment.
• Excellent verbal and written communication and people skills.
• Willingness to work evenings and weekends as needed; ability to travel regionally.
• Advanced skills in Microsoft Office and BI tools.

Responsibilities

• Oversee day-to-day program operations and client initiatives.
• Process employee timecards and generate activity/insights reports.
• Ensure timely resolution of client issues and escalations.
• Provide in-depth analysis of program performance and identify improvements.
• Reconcile, audit, and report expenses, financials, and labor hours vs budgets.
• Set up systems for new employees and projects; deliver leadership reports.
• Advise stakeholders on progress, risks, and mitigation strategies.
• Contribute to onboarding through new-hire training and feedback.

Skills

Organizational skills

Analytical thinking

Communication skills

Collaboration

Time management

Problem solving

Education

High school diploma

Business degree preferred

3+ years in 3PL or Retail Ops

Tools

Word

Excel

PowerPoint

Power BI

Outlook

Job description

Job Type: Regular Work Location: Dallas, TX 75207

Overview: 2020 Companies is now interviewing for a Field Operations Manager to partner with our client, Intel.

Pay: Starting at $55,000 + quarterly bonus potential

Schedule: Work 5 days weekly; Occasional Weekend work as needed

Holiday Schedule: Additional shifts added for holidays or key customer shopping days.

We seek a highly organized and analytical individual to join our team as a Field Operations Manager. This role will be vital in overseeing day-to-day program operations, including managing client initiatives, processing employee timecards, generating activity and insights reports, and ensuring the timely resolution of client issues.

The Field Operations Manager will also provide in-depth analysis of program performance within a retail environment, identifying opportunities for continuous improvement for both internal teams and external client organizations. This involves reconciling, auditing, and reporting expenses, financial records, and labor hours against established budgets.

This position requires effective communication and collaboration skills. The field Operations Manager will function as a key liaison between client management, operations, and finance teams, facilitating problem resolution, analysis, and team building.

Responsibilities also include setting up systems for new employees and projects, delivering performance reports to leadership, ensuring accurate data updates in reporting systems, and advising stakeholders on progress, risks, and mitigation strategies.

Additionally, the Field Operations Manager will contribute to onboarding by providing new-hire training and feedback.

Our Benefits

• Competitive salary with weekly pay
• Quarterly incentive potential
• On-demand pay options through DailyPay
• Paid training is completed online or at home via a computer or mobile device.
• Apparel provided.
• Exciting work environment to showcase your customer service skills.
• Share and learn with ongoing training and development.
• A consistent schedule to enable a work/life balance or career.

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We are always identifying opportunities to encourage our team to be their authentic selves, while working to provide a best-in-class experience for our employees.

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

WHO WE ARE

2020 Companies is one of the premier outsourced sales and marketing agencies in the United States. Over the past 31 years, our success has resulted from our relentless passion for elevating consumers, team members, and clients.

WHAT WE DO

Whether launching new products, penetrating new consumer segments, or executing sales and marketing strategies, we can help you reach your business goals. 2020 Companies identifies the opportunities in every challenge and works side‑by‑side with brands to guarantee success. Each year we deliver over 25 million in‑person impressions, and we generate nearly $10 billion in client revenue. Our initiatives deliver a better return on investment for clients and retailers alike.

WHERE WE DO IT

We train our staff to succeed in any environment and every situation. We equip them with the experience and flexibility to help build brands and exceed goals. From the top of the Fortune 500 to smaller companies ready to expand their market share, 2020 Companies partners with clients of all sizes.

HOW DO WE DO IT

To guarantee the best team, we recruit, train, and deploy people who meet the exact needs of our clients’ businesses. Teamwork is the foundation of our AMPLIFY training program. We train team members to build relationships with each other, retailers, and consumers. Our blended learning environment inspires team members to be flexible, engaging, and adept at solving problems. We have never missed a launch. 2020 Companies is built on scalable infrastructure, industry‑leading speed to market, and benchmark‑breaking results. To meet our clients’ goals and deadlines, we recruit, train, staff, and manage the right team for every project. We tailor our initiatives to meet their goals and scale the staff to fit the size and deployment timetable they need.

WHAT YOU CAN EXPECT FROM 2020 COMPANIES

We welcome every voice, and we are committed to building a truly inclusive environment where your differences are not just welcomed; they are celebrated. We are continually identifying opportunities to encourage our team to be their authentic selves while working to provide a best-in-class experience for our employees. Whether that’s paid holidays, long‑term career pathing options, personal development opportunities, or professional stretch assignments, you can expect 2020 Companies to support you.

2020 COMPANIES’ COMMITMENT

We are committed to creating a diverse and inclusive organization and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

Qualifications

• High school diploma or equivalent required; Business degree preferred OR 3+ years of relevant experience in 3PL or Retail Operations
• Strong operations and project management skills
• Outstanding organizational skills, attention to detail, and prioritization of tasks
• Excellent judgment and issue resolution skills, and the ability to balance multiple demands and changing priorities.
• Demonstrate ethical and professional standards in a business environment.
• Demonstrate good judgment and initiative, make decisions and problem solve.
• Excellent verbal and written communication and people skills
• Positive attitude, willingness to learn, and ability to work flexible hours including evenings and weekends.
• Must be able to travel throughout the Region.
• Advanced/expert working knowledge of Microsoft Office products (Word, Excel, PowerPoint, Power BI, and Outlook)

Performance Measurements: Timeliness and Accuracy of Reporting: Measured by the frequency of on-time report submissions and the number of errors identified in reports (e.g., monthly activity reports, timecard audits, expense reconciliations). Client Issue Resolution Time: Measured by the average time to resolve client issues from initial report to resolution. System Setup Efficiency: Measured by the time to set up new employees and projects in relevant systems. Compliance with Procedures: Tracked through audits and spot checks to ensure adherence to established processes for timecards, expenses, schedule/visit compliance, reporting, etc. New Hire Training Effectiveness: Measured through post-training assessments, new hires' feedback, and new employees' time-to-productivity. Timeliness and Effectiveness of Communication: Measured by response times to inquiries from stakeholders, clarity of communication and effectiveness in conveying information. Client Satisfaction with Issue Resolution: Measured through client feedback surveys or post-resolution follow-up. Stakeholder Satisfaction: Measured through feedback from department heads, management teams, and directors regarding the value and quality of reports and insights.