Integrity Product Program Manager

Meta; New York (NY); On-site; USD 189,000 - 258,000; Full time

Job summary

Meta is seeking a dynamic Program Manager to join the Integrity Product Program Management team in New York. You will lead large-scale programs, build cross-functional relationships, and manage risk to protect users at scale.

Responsibilities include coordinating with leadership, developing playbooks, and driving metrics to measure success. Candidates should have 8+ years in program management and experience with agile methods and integrity domains.

Qualifications

• 8+ years experience in program or project management supporting product development.
• Integrity experience in user safety, trust and safety, product inception, or scalability.
• Experience with product development methodologies, including agile and product execution.
• Experience evaluating data to understand trends and support decision making.
• Experience driving alignment amongst a wide stakeholder base, including leadership, peers, technical, and non-technical stakeholders.
• Experience identifying root causes of complex issues, developing solutions, and driving resolution across cross-functional teams.

Responsibilities

• Responsible for managing multiple integrity programs using agile best practices.
• Evaluate problem spaces, audit for universality, and deduplicate across Meta.
• Build playbooks and process channels to scale integrity products.
• Drive standardized playbooks for identifying and closing gaps for integrity experiences.
• Scale playbooks to improve efficiency and speed of execution.
• Develop Meta-wide playbooks for launching integrity levers during crisis and steady state.
• Build close relationships with cross-functional teams within Meta and engage with cross-Meta teams.
• Demonstrate understanding of the integrity product domain through analyses and findings.
• Select appropriate integrity metrics to measure program success and highlight trends.

Skills

PM experience

Integrity experience

Agile methodologies

Data analysis

Stakeholder alignment

Root cause analysis

Job description

Meta is looking for a dynamic Program Manager to join the Integrity Product Program Management team. The Integrity Product Program Management team is responsible for building, driving, and scaling processes in service of product goals that uphold our integrity mission - to protect the community at scale, with legitimacy. As a program manager on this function, you will lead programs driving goals across integrity. The ideal Program Manager is someone who has knowledge or expertise in running large-scale programs, rapidly building cross-functional relationships, and risk management. They will be key partners in helping to ensure we have effective risk management capabilities so we are able to understand and mitigate threats to our users today and prepare for those tomorrow. Specifically, the Integrity Product Program Management team will: (1) Evaluate existing and future product problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure that integrity solution development is universal and de-duplicated. (2) Build playbooks and process channels to help the integrity product scale across Facebook and the multiple ever-expanding dimensions with minimal friction for partner teams. Connect dots by understanding and auditing where people are solving the same or similar problems in different places and eliminating duplication. (3) Drive playbook adoption and application to hit clear quantifiable Meta-wide integrity product goals, mitigating risk. (4) Scale product by constantly driving efficiencies (e.g. reduce overhead, increase speed to execute).

Integrity Product Program Manager Responsibilities:

• Responsible for managing multiple integrity programs using agile best practices. This includes planning, coordinating with cross-functional teams and leadership, tracking status and reporting, providing updates to the project team and key stakeholders, and creating the appropriate program documents and executive communications
• Evaluate existing and future problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure Cross-Meta Integrity solution development is universal and de-duplicated
• Build playbooks and process channels to help Integrity product scale across Meta and the multiple ever-expanding dimensions with minimal friction for partner teams
• Drive standardized playbooks for identifying and closing gaps for integrity experiences for new products and users
• Scale playbooks by constantly driving efficiencies (e.g. reduce overhead, increase speed to execute)
• Develop Meta-wide playbooks for launching integrity levers both during crisis (crisis interventions, etc.) and steady state
• Build close relationships with other highly cross-functional teams within Meta including, but not limited to, integrity, Family of Apps, Monetization, and Global Operations
• Engage with cross-Meta teams ready to scale and mature capabilities on company-wide initiatives and governance
• Demonstrate understanding of the supported Integrity product domain by conducting analyses, presenting findings, and informing product decisions, design measurement methodology, and conduct a deep analysis of the problem space
• Select appropriate integrity metrics to measure the success of the program and highlight trends or themes from raw data
• Evaluate existing and future product problem spaces through a comprehensive Meta lens, auditing similar problems in multiple places, to ensure integrity solution development is universal and de-duplicated

Minimum Qualifications:

• 8+ years experience in program or project management supporting product development
• Integrity experience in user safety, trust and safety, product inception, or scalability
• Experience with product development methodologies, including agile and product execution
• Experience evaluating data to understand trends and support decision making
• Experience driving alignment amongst a wide stakeholder base, including leadership, peers, technical, and non-technical stakeholders
• Experience identifying root causes of complex issues, developing solutions, and driving resolution across cross-functional teams

Preferred Qualifications:

• Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)
• Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)
• Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies
• Product Development related project management certifications (e.g. Project Management Professional or Certified Scrum Master)
• Track record of operating independently, developing novel approaches to solve ambiguous problems, being detail-oriented, and delivering results at a large scale

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Meta is proud to be an Equal Employment Opportunity and Affirimate Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Meta participates in the E-Verify program in certain locations, as required by law. Please note that Meta may leverage artificial intelligence and machine learning technologies in connection with applications for employment.

Meta is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at [e-mail].

$189,000/year to $258,000/year + bonus + equity + benefits

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.