Integration Specialist – Healthcare SaaS

Cozeva; San Ramon (CA); Remote; USD 65,000 - 85,000; Full time

Job summary

A leading healthcare technology company is seeking an Integration Specialist to enhance EHR integration operations. The specialist will collaborate with teams and clients to ensure effective integration of healthcare systems and improve patient outcomes. This role demands a blend of technical expertise and communication skills, making it vital for successful implementations.

Benefits

Remote work options

Flexible time off

Medical/dental/vision coverage

401k plan with matching

Qualifications

• At least 2 years of experience in healthcare technology, integration management, or related field.
• Experience with EHR integrations (e.g., Epic, Cerner) strongly preferred.

Responsibilities

• Lead implementation and support of HL7/FHIR/proprietary EHR integrations.
• Interface directly with customers to coordinate timelines and assist with integration setup.
• Facilitate go-live testing and troubleshoot issues.

Skills

Communication

Problem Solving

Technical Understanding

Collaboration

Independence

Education

Associate’s or Bachelor’s degree in health information systems, information technology, or related field

Tools

Google G Suite

MS Office

Job description

About Cozeva

Applied Research Works, Inc. (aka Cozeva) is a leading provider of healthcare technology solutions aimed at transforming care delivery and payment. Our innovative platform focuses on value-based care, empowering healthcare teams to streamline operations and improve patient outcomes.

Cozeva works with over 80+ healthcare organizations across Payors, Providers and risk-bearing entities. Cozeva’s footprint is across 31 states, 97k+ providers with an impact on over 25 million Member lives. Our go-to-market team is rapidly growing as we look to take our successes, primarily in the California market, and continue to scale nationwide.

Our team is committed to unlocking the full potential of value-based contracting arrangements to achieve the Quintuple Aim of Healthcare :

• sustainable costs
• higher quality
• enhanced patient journey

Through our cloud-based SaaS product and services, we are building towards a future where high adoption, optimal performance, value-aligned provider payment, and equitable patient-centric care are not just possible - but are the new norm.

Job Description Summary

We are seeking a highly motivated Integration Specialist to support our EHR integration operations. This role involves collaborating with cross-functional teams and communicating directly with customers to lead successful implementations and support customers in using our EHR integration products. As an Integration Specialist , you’ll play a key role in connecting our platform with EHR systems to drive provider engagement and improve patient outcomes.

• Lead implementation and support of HL7/FHIR/proprietary EHR integrations for medical practices – including configuring integration details, managing credentials, setting up test data, conducting testing, and troubleshooting issues
• Interface directly with customers to coordinate timelines, assist with integration setup tasks, and advising on best practices to ensure integrations go live on time and remain operational
• Facilitate go-live testing – execute test plans, complete data mapping, conduct user acceptance testing (UAT) to ensure data completeness and accuracy, and coordinate end-user testing with customers
• Troubleshoot issues using runbook documentation and API logs
• Monitor integration health by establishing monitoring metrics and practices, responding to customer-reported issues, coordinating with internal teams for escalation and resolution of complex issues, and proactively identifying opportunities to improve reliability and stability
• Maintain internal and external documentation of data mapping specs, workflows, runbooks, user guides, and support procedures

Education/Experience

• Associate’s or Bachelor’s degree in health information systems, information technology, or related field
• At least 2 years of experience in healthcare technology, integration management, technical implementation, technical support or operations, or related field
• Experience with EHR integrations (e.g., Epic, Cerner, Athenahealth, or others) strongly preferred

Skills

• Excellent communication and collaboration skills – you're comfortable with technical and non-technical stakeholders alike, and you can work directly with customers
• Excellent problem solving and troubleshooting skills – you’re comfortable using runbooks and logs to trace issues before escalating
• Proficiency in APIs (RESTful, SOAP) and technical languages like JSON, XML, and/or SQL
• Basic understanding of healthcare data standards (HL7 v2, FHIR, CDA, X12, etc.)
• Basic understanding of HIPAA, data privacy, and healthcare compliance standards
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Ability to manage multiple tasks and priorities in a fast-paced environment
• Must be fully proficient in Google G Suite or MS Office (Word, PowerPoint, Excel, etc.)

At Applied Research Works, Inc., we continually invest in our employees and offer comprehensive benefits, including remote work options, flexible time off, medical/dental/vision coverage, 401k plan with matching - to name a few.

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Equal Opportunity Employer:

Applied Research Works, Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Note on Work Location:
This is a remote position open to candidates across the U.S. However, if you are located in the Bay Area, California or within 50 miles of Bellevue, Washington , you will be expected to work from a local office at least once per week .

The pay range for this role is:

65,000 - 85,000 USD per year (Remote (United States))

65,000 - 85,000 USD per year (Hybrid (Bellevue, Washington, US))

65,000 - 85,000 USD per year (Hybrid (San Ramon, California, US))