Integration Specialist

Dealer Tire LLC; Cleveland (OH); On-site; USD 72,000 - 95,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental

Vision

401k match

Job summary

Dealer Tire is seeking an Integration Specialist in Cleveland, OH, to design, develop and maintain EDI/Integration points. You will translate maps, manage batch processes and collaborate with IT and business teams to ensure reliable, scalable EDI operations.

The role requires experience with EDI/integration workflows, strong problem-solving abilities, and effective communication to support trading partners and internal users.

Qualifications

• Associate/Bachelor's degree or equivalent experience.
• Experience with EDI/Integration transactions and file formats.
• Strong communication and problem-solving skills.

Responsibilities

• Design, develop, manage, maintain and support translation maps, application programs, batch scripts and integration points.
• Configure and test EDI/Integration-based transactions and processes.
• Collaborate with IT and business users to ensure reliability and performance of EDI systems.
• Monitor health of EDI/Integration systems and support partner onboarding.

Skills

EDI/API integration

Map/translation

Testing/troubleshooting

Communication

Project coordination

Education

Associate/Bachelor's degree or equivalent

Tools

Axway B2Bi

Axway APIM

Gentran Integration Suite

FTP/SFTP/AS2 APIs

Job description

We’re Dealer Tire, a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. We’re laser focused on helping the world’s largest and most trusted auto manufacturers grow their tire business—in fact, we’ve sold more than 60 million tires to date. We’re a thriving company, and we’re looking for driven individuals to join our team. That’s where you come in!

Base Pay Range

$71,600 - $95,000

As an Integration Specialist, your essential job functions will include the following:

EDI & API Integration Development

• Design, develop, manage, maintain and support translation maps, application programs, batch scripts and integration points to meet business and trading partner requirements.
• Perform system configuration, mapping, testing and management for EDI/Integration-based transactions and processes.
• Interact with network engineering, application development and database administration functions to ensure availability, reliability and scalability of EDI systems to meet business demands.
• Research, recommend, implement and support enhancements that improve the sustainability, reliability and performance of core Integration systems.
• Collaborate with users for the coordination, implementation and communication of the organization's Electronic Data Interchange (EDI) and Integration systems, including inbound/outbound document receiving, delivery and tracking, process audits, document mapping, service providers and integration points.
• Ensure EDI-related production processes and procedures are maintained and properly executed, including development activities, change requests and enterprise integration projects.
• Provide support to trading partners, business users, service providers and IT staff. Identify potential issues, respond to error messages, troubleshoot problems and implement resolutions.
• Analyze issues and recommend and implement modifications to EDI/Integration systems to improve efficiencies, reliability and performance.
• Monitor all EDI/Integration files to ensure successful and timely receipt and transmission of data.
• Participate in and support design/code reviews to ensure EDI/Integration team standards, documentation, change management processes and best practices are followed.
• Monitor the health of EDI/Integration systems, take appropriate corrective actions and report incidents to management.
• Assist with and support the establishment and implementation of policies, procedures and technologies to ensure EDI/Integration system security.
• Develop and maintain EDI process documentation, training materials and systems documentation.

Project Management

• Work closely with functional groups to ensure project tasks are completed accurately, timely and with quality.
• Document project tasks, scope boundaries, high-level requirements and other project-related information as needed.
• Partner with functional staff to develop training materials for EDI/Integration-related workflow processes and Information Technology systems.

Business Process Analysis

• Analyze business workflow processes across EDI/Integration transactions executed by the company.
• Interact with business users to identify workflow process modifications and enhancement opportunities across functional areas.
• Document and model workflow processes and associated data, including both current-state ("as-is") and future-state ("to-be") processes.
• Participate in the development and continuous improvement of business analysis standards and guidelines related to EDI/Integration activities.

Business Requirements

• Document high-level and detailed business requirements related to EDI workflows, business rules and data requirements.
• Communicate business requirements effectively to Information Technology staff.
• Collaborate on Information Technology projects with business and technical teams to clarify requirements, answer questions and resolve issues.
• Partner with team members to develop and maintain audits and controls used to monitor the daily transmission and collection of EDI/Integration files.
• Support trading partner onboarding, enrollment and ongoing relationship management.
• Monitor relationships with customers, vendors and third-party partners to ensure successful EDI/Integration operations.

Requirements Management / Change Management

• Assist users of EDI/Integration documents and processes in reviewing business requirements.
• Collaborate with functional staff to develop user acceptance testing objectives, test plans and test scripts to ensure business requirements are achieved.
• Perform system testing and user acceptance testing of Information Technology system changes.
• Review and maintain technical analysis documents, technical designs, test scripts and test results to ensure requirements are understood and addressed completely, correctly and consistently.
• Participate in unit and integrated system test reviews with Information Technology staff as appropriate.
• Apply established mechanisms for tracking business requirements throughout the project lifecycle to verify that all requirements have been addressed.
• Support change management procedures used to control project scope.
• Facilitate documentation and approval of business and technical requirement changes throughout project execution.

Other Responsibilities

• Timely and accurate time and status reporting.
• Adherence to security policies and procedures.
• Other duties as assigned.

Position Requirements

Required Qualifications

• Associate degree, bachelor's degree, and/or equivalent relevant business experience.
• Knowledge of various file types and formats, including X12, EDIFACT, XML, CSV and Flat Files.
• Experience with programming languages and techniques such as Java, Python and scripting.
• Experience supporting, implementing or maintaining EDI and integration solutions.
• Working knowledge of EDI documents, including 810, 850 and 856 transaction sets.
• Experience with communication methods including FTP, SFTP, AS2, APIs and web services.
• Demonstrated ability to identify and implement process improvements.
• Strong communication, collaboration, facilitation and problem-solving skills.
• Ability to work in a fast-paced environment, manage multiple priorities and meet deadlines with minimal supervision.

Preferred Qualifications

• Experience using integration tools such as Axway B2Bi, Axway APIM, Gentran Integration Suite or similar integration platforms.
• 0-3 years of relevant EDI/Integration experience for Associate-level candidates.
• 3+ years of relevant EDI/Integration experience for mid-level Integration Specialist candidates.
• Experience working directly with trading partners, vendors and third-party service providers.
• Experience leading troubleshooting efforts, implementations or integration-related projects.
• Results Orientation
• Agility
• Initiative
• Influence
• Customer Focus
• Learn Quickly
• Recognize Implications
• Apply Knowledge

Physical Job Requirements

• Sit for long periods of time.
• Continuous viewing from and inputting data to a computer screen.

Drug Policy

• Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work.

Why Dealer Tire:

An amazing opportunity to join a growing organization, built on the efforts of hard working, innovative, and team-oriented people. The compensation offered for this position will depend on qualifications, experience, and geographic location. The total compensation package may also include commission, bonus or profit sharing. We offer a competitive & comprehensive benefit package including: paid time off, medical, dental, vision, and 401k match (50% on the dollar up to 7% of employee contribution). For more information on our benefit offerings, please visit our Dealer Tire Family of Companies Benefits Highlights Booklet.

EOE Statement:

Dealer Tire is an Equal Employment Opportunity (EEO) employer and does not discriminate on the basis of race, color, national origin, religion, gender, age, veteran status, political affiliation, sexual orientation, marital status or disability (in compliance with the Americans with Disabilities Act*), or any other legally protected status, with respect to employment opportunities.

• ADA Disclosure: Any candidate who feels that they may need an accommodation to complete this application, or any portions of same, based on the impact of a disability should contact Dealer Tire’s Human Resources Department to discuss your specific needs. Please feel free to contact us at 1-800-933-2537 x6550.