Integration Program Manager

Banner Health Corporate; Phoenix (AZ); Hybrid; USD 58,000 - 96,000; Full time

Job summary

Banner Health is hiring an Integration Program Manager in Phoenix, AZ. You will lead enterprise integration and separation initiatives, coordinating across Finance, HR, IT, Operations, Legal, Credentialing, and Clinical teams.

Hybrid work with some travel to facility locations supports high-impact mergers, acquisitions, and divestitures to advance patient care and enterprise goals. The role emphasizes governance, playbooks, and playbook-driven tooling within ServiceNow and related platforms,

Qualifications

• Bachelor's degree or equivalent in a related field.
• 5+ years of program or project management experience in healthcare or complex cross-functional environments.
• Experience developing and maintaining project plans, risk logs, and stakeholder communications.

Responsibilities

• Coordinate and maintain detailed work plans, schedules, and milestone trackers across cross-functional teams.
• Facilitate governance meetings, workstream syncs, and stakeholder briefings with clear decisions and actions.
• Maintain program management infrastructure including status reports, risk/issue logs, dependency maps, and decision registers.
• Support integration and separation activities across acquisitions, joint ventures, and asset divestitures.
• Help translate strategies, playbooks, and operating models into organized, actionable work.

Skills

Program management

Cross-functional collaboration

Stakeholder management

Healthcare industry knowledge

ServiceNow familiarity

Education

Bachelor's degree in Healthcare Administration, Business, Industrial Engineering, Information Systems, or related field

Tools

ServiceNow

Midaxo

Job description

Department Name: Process Engineering-Corp Work Shift: Day Job Category: Strategy and Improvement We are honored to have earned Great Place To Work® Certification™ for a third year in a row. This recognition reflects the dedication, expertise and compassion of our team members, who make Banner Health a great place to work.

Join Banner Health's Enterprise Integration & Separation Team — Where Strategy Meets Execution! As an Integration Program Manager at Banner Health, you will be an integral part of our dynamic Enterprise Integration & Separation team, working on some of the organization's most high-impact initiatives. This team drives the coordination of acquisitions, joint ventures, medical group onboarding, and asset divestitures, directly shaping the future of Banner Health and the communities we serve.

You will collaborate across a broad spectrum of functions, including Finance, Human Resources, Information Technology, Operations, Legal, Credentialing, and Clinical, and will serve as the connective hub that keeps complex, cross‑functional work moving forward. Your contributions will directly support Banner Health's mission by ensuring that integration strategies are translated into organized, well‑executed plans that deliver real results for patients, employees, and partners alike.

On any given day, you might be facilitating a high‑stakes governance meeting with executive leadership, tracking critical Day One readiness milestones across multiple functional teams, or surfacing an emerging risk before it becomes a roadblock. You'll be building and refining the playbooks, templates, and tracking tools that make future integrations smarter and more efficient.

With a high degree of independence and the opportunity to build meaningful relationships across the organization, this role is perfect for a driven, organized, and collaborative professional who thrives in fast‑moving environments and wants their work to truly matter.

Schedule generally Monday - Friday 8am - 5pm AZ Time Hybrid with opportunities to come into corporate (Phoenix) for meetings with occasional travel to facility locations in various markets for site visits.

Within Banner Health Corporate, you will have the opportunity to apply your unique experience and expertise in support of a nationally‑recognized healthcare leader. We offer stimulating and rewarding careers in a wide array of disciplines. Whether your background is in Human Resources, Finance, Information Technology, Legal, Managed Care Programs or Public Relations, you'll find many options for contributing to our award‑winning patient care.

Position Summary

This position is responsible for coordinating, supporting, and advancing the execution of enterprise integration and separation activities across acquisitions, joint ventures, medical group onboarding, and asset divestitures. Working in close partnership with leadership, this role helps translate integration strategies, playbooks, and operating models into organized, well‑coordinated work across functional teams. The role supports the operational rhythms of assigned integration and separation engagements — maintaining work plans, tracking milestones, facilitating cross‑functional coordination, and ensuring stakeholders have the information and structure they need to deliver on integration commitments. This role works across Finance, Human Resources, Information Technology, Operations, Legal, Credentialing, and Clinical functions to keep integration work moving forward in a disciplined and consistent manner. In addition to supporting active engagements, the position contributes to the development and ongoing improvement of integration infrastructure, including playbooks, templates, tracking tools, and platform capabilities within ServiceNow and related enterprise systems. This role operates with a high degree of independence and is expected to manage ambiguity, build relationships across functions, and deliver organized, reliable support across multiple concurrent efforts.

Core Functions

1. Supports the planning and coordination of integration and separation activities across assigned engagements, working closely with team leadership and functional workstream leads to develop and maintain detailed work plans, project schedules, and milestone trackers that keep cross‑functional teams aligned and progressing toward integration goals.
2. Coordinates day one readiness activities across functional areas including Human Resources, Information Technology, Operations, Finance, Legal, and Credentialing, helping ensure that operational continuity, employee communications, systems access, and regulatory requirements are confirmed and ready prior to and at the time of legal close.
3. Facilitates integration governance meetings, workstream syncs, and stakeholder briefings by preparing agendas, capturing decisions and action items, distributing follow‑up communications, and tracking accountability to ensure commitments made in governance forums translate into action across teams.
4. Maintains program management infrastructure for active engagements including status reports, risk and issue logs, dependency maps, and decision registers, ensuring that information is current, accurate, and presented in a format that supports timely decision‑making by team leadership and executive leadership.
5. Monitors integration progress across workstreams and surfaces emerging risks, dis‑synergies, delays, or stakeholder concerns in a timely manner, providing clear context and initial assessment to support rapid problem resolution and escalation where needed.
6. Supports separation and divestiture activities by coordinating the tracking and execution of separation workstreams as directed, including Transition Service Agreement (TSA) monitoring, operational cutover coordination, and separation milestone reporting.
7. Serves as an accessible operational point of contact for functional workstream leads and acquired entity representatives during active engagements, maintaining consistent communication, clarifying integration expectations, and helping resolve day‑to‑day coordination challenges that arise across teams.
8. Contributes to the development and continuous improvement of the enterprise Integration & Separation Playbook, standard templates, onboarding checklists, and reusable work products by incorporating observations and lessons learned from active engagements to strengthen repeatability and efficiency across future transactions.
9. Supports the configuration, maintenance, and improvement of integration management capabilities within ServiceNow and other enterprise platforms, helping ensure that tools and tracking systems reflect current playbook standards and provide leadership with reliable visibility into integration portfolio status and performance.

Minimum Qualifications

• Knowledge, skills and abilities as normally obtained through the completion of a Bachelor’s degree in Healthcare Administration, Business, Industrial Engineering, Information Systems, or a related field, or an equivalent combination of education and relevant professional experience.
• Typically requires 5+ years of experience in program or project management, healthcare operations, or complex cross‑functional coordination environments.
• Demonstrated ability to manage multiple concurrent workstreams, maintain organized and accurate program documentation, and drive follow‑through across cross‑functional teams in fast‑moving and ambiguous environments.
• Experience developing and maintaining project plans, risk logs, status reports, and stakeholder communications for enterprise‑level initiatives.
• Strong interpersonal and facilitation skills with the ability to build working relationships across operational, clinical, financial, and technical stakeholders at varying levels of the organization.

Preferred Qualifications

• Experience supporting mergers, acquisitions, joint ventures, or medical group onboarding in a healthcare delivery organization
• Familiarity with enterprise program management or integration platforms such as ServiceNow, Midaxo, or similar workflow and portfolio management tools.
• Project Management Professional (PMP) certification or equivalent credential.
• Experience applying change management principles within organizational integration or transformation initiatives.
• Knowledge of healthcare operations including revenue cycle, credentialing, clinical operations, or HR onboarding within a large health system environment.
• Additional related education and/or experience preferred.

Estimated Pay Range: $41.73 - $69.55 / hour Banner Health is committed to pay equity and transparency. The posted compensation range is a reasonable estimate that extends from the lowest to the highest pay Banner Health in good faith believes it might pay for this particular job, based on the circumstances at the time of posting. This range is based on possible base salaries and does not include the value of our total rewards package. Actual pay determined at offer will be based on years of relevant work experience, education, certifications, skills, and geographic location, along with a review of current employees in similar roles to ensure pay equity is achieved and maintained.

EEO Statement: EEO/Disabled/Veterans Our organization supports a drug‑free work environment.

Privacy Policy: Privacy Policy Banner Health is one of the largest, nonprofit health care systems in the country and the leading nonprofit provider of hospital services in all the communities we serve. Throughout our network of hospitals, primary care health centers, research centers, labs, physician practices and more, our skilled and compassionate professionals use the latest technology to make health care easier, so life can be better. The many locations, career opportunities, and benefits offered at Banner Health help to make the Banner Journey unique and fulfilling for every employee. We are proud to offer a comprehensive benefit package for all benefit‑eligible positions. Please visit our Benefits Guide for more information.