O&I Integration Manager

Focus Partners Wealth; St. Louis (MO); On-site; USD 85,000 - 95,000; Full time

Job summary

Focus Partners Wealth is seeking an Integration Manager to lead onboarding and integration of new and existing offices in our St. Louis area.

You will partner with Managing Director, Onboarding & Integration, Advisors, and Client Service Leadership to ensure smooth transitions and strong client outcomes. This exempt role requires seven+ years in wealth management or operations, excellent communication, and ability to train teams on Focus Partners Wealth tools and processes.

Qualifications

• Bachelor’s degree in business or equivalent professional experience.
• Seven or more years of experience in wealth management, client service, operations, integration, or a related field.
• Strong client service orientation with ability to build trusted relationships and deliver a high‑quality experience.
• Excellent written and verbal communication skills with the ability to engage effectively with associates at multiple levels.
• Strong organizational skills, attention to detail, critical thinking, and sound judgment.
• Ability to collaborate across teams, adapt quickly to change, and respond to varying priorities.
• Proficiency with Microsoft Office, Microsoft Excel, Adobe, virtual meeting platforms, CRM tools, and core wealth management systems.

Responsibilities

• Provide leadership throughout the Focus Partners Wealth office integration process.
• Deliver a high level of service and a consistent experience to teams integrating into the Focus Partners Wealth culture.
• Provide in‑depth training and support on Focus Partners Wealth tools, processes, and resources.
• Support day‑to‑day integration operations for Focus Partners Wealth acquisitions, from due diligence through the acquisition date.
• Maintain a strong understanding of custodial relationships and collaborate with leadership to communicate operational issues and business goals.
• Advocate for integrating teams and identify opportunities for improvement.
• Manage coordination with custodian transition teams and delegate tasks across teams.
• Ensure timely delivery of reports, documentation, and planning materials.

Skills

Client service orientation

Written and verbal communication

Organizational skills

Collaboration across teams

MS Office & CRM tools

Core wealth management systems

Education

Bachelor’s degree in business or equivalent

Tools

Orion Advisor Services

Salesforce

Fidelity

Schwab

Pershing

Job description

The Integration Manager is responsible for managing the onboarding and integration of new Focus Partners Wealth offices, as well as supporting the continued integration of existing offices. This role provides tailored solutions for the complex needs of newly integrated offices by collaborating with associates across the firm and, when appropriate, external partners.

The Integration Manager supports operational questions, participates in onsite visits to Focus Partners Wealth offices, and serves as an escalation point for established Focus Partners Wealth teams in St. Louis and other locations. This role helps ensure short‑term and project‑based goals align with the objectives of transaction partners and the terms of their agreements with Focus Partners Wealth, with a focus on client retention, growth opportunities, and a seamless transition experience.

The Integration Manager works closely with the Managing Director, Onboarding & Integration; Integration Directors; Advisors; Data Analysts; Advisory Teams; and Focus Partners Wealth Client Service Team Leadership while serving as a primary point of contact for offices in active integration within the Focus Partners Wealth family.

Essential Job Duties and Responsibilities

• Provide leadership throughout the Focus Partners Wealth office integration process.
• Deliver a high level of service and a consistent experience to teams integrating into the Focus Partners Wealth culture.
• Provide in‑depth training and support on Focus Partners Wealth tools, processes, and resources.
• Support day‑to‑day integration operations for Focus Partners Wealth acquisitions, from due diligence through the acquisition date. Responsibilities may include:
  • Assisting with the conversion of historical data to the Focus Partners Wealth platform.
  • Providing direct operational support for pre‑close repapering requirements.
  • Providing supplemental operational support for post‑close transitions to Central Portfolio Management.
  • Adapting responsibilities as needed to address the unique requirements of each transaction.
• Maintain a strong understanding of custodial relationships with Fidelity, Pershing, and Schwab, and collaborate with the Advisory Leadership Team and Client Service Leadership to communicate operational issues and business goals.
• Advocate for integrating teams, understand future business strategies and initiatives, and identify opportunities for improvement where applicable.
• Manage coordination with custodian transition teams and delegate tasks across Focus Partners Wealth teams as new offices join the firm.
• Ensure timely delivery of reports, documentation, and planning materials needed by Advisors and integration stakeholders.
• Contribute to recurring meetings with team leaders and ad hoc check‑ins focused on operational efficiency.
• Create training and development plans for new or existing Integration team members.
• Maintain accurate records of client communications and interactions in the CRM.
• Maintain knowledge of current offerings, processes, and systems.
• Travel for the position and participate in client or prospect events throughout the year, as necessary.
• Support special projects and other duties in collaboration with Onboarding & Integration team members.
• Assist with audit inspection information for all Focus Partners Wealth entities.
• Perform additional departmental responsibilities assigned by the Managing Director, Onboarding & Integration.
• Review and revise onboarding and integration programs annually and as needed for customization.
• Support leadership development by helping others identify opportunities, consider alternative paths to objectives, and pursue growth.
• Pursue professional development and innovative solutions aligned with personal and organizational interests.
• Uphold Focus Partners Wealth’s mission, values, and cultural standards while contributing to a collaborative, accountable, and high‑performing team environment.

Qualifications

Required Qualifications

• Bachelor’s degree in business or equivalent professional experience.
• Seven or more years of experience in wealth management, client service, operations, integration, or a related field.
• Strong client service orientation, with the ability to build trusted relationships and deliver a consistent, high‑quality experience.
• Excellent written and verbal communication skills, with the ability to engage effectively with associates at multiple levels of the organization.
• Strong organizational skills, attention to detail, critical thinking, and sound judgment.
• Ability to collaborate across teams, adapt quickly to change, and respond effectively to varying priorities, situations, and personalities.
• Proficiency with Microsoft Office, Microsoft Excel, Adobe, virtual meeting platforms, CRM tools, and core wealth management systems.

Preferred Qualifications

• Five or more years of Focus Partners Wealth experience.
• Series 65 license.
• Experience with Orion Advisor Services, Salesforce, Fidelity, Schwab, Pershing, and related custodial or wealth management platforms.
• Experience facilitating virtual meetings, trainings, or onboarding experiences using Microsoft Teams, Zoom, or similar platforms.
• Collaborative, team‑oriented approach with the ability to motivate and engage others.
• Commitment to producing accurate, high‑quality work in a timely manner.
• Confidence working with associates across departments and levels of responsibility.
• Ability to contribute positively to a professional, service‑focused, and growth‑oriented team culture.

This position is an exempt position. The annualized base pay range for this role is expected to be between $85,000-$95,000. Actual base pay could vary based on factors including but not limited to experience, subject matter expertise, geographic location where work will be performed, and the applicant's skill set. The base pay is just one component of the total compensation package for employees. Other rewards may include an annual cash bonus and a comprehensive benefits package.

Focus is an equal opportunity employer and bases its employment decisions on the employee or candidate’s skillset, and without regard to an employee or candidate’s race, color, religion, sex (including pregnancy), gender identity, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other characteristic protected by local, state and/or federal law.

Focus complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact [e-mail].

For Indiana Applicants

It is unlawful for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

For Maryland Applicants

I UNDERSTAND THAT UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT OR CONTINUED EMPLOYMENT, THAT ANY INDIVIDUAL SUBMIT TO OR TAKE A POLYGRAP OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.

For California Applicants

Information on your California privacy rights can be found here.

For Massachusetts Applicants

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this shall be subject to criminal penalties and civil liability.

For Montana Applicants

If hired, the employment relationship is governed by the Wrongful Discharge from Employment Act. Mont. Code Ann. Section 39-2-901.

For Rhode Island Applicants

Focus is subject to Chapters 29-38 of Title 28 of the General Laws of Rhode Island and is therefore covered by the state’s workers’ compensation law. If you willfully provide false information about your ability to perform the essential functions of the job, with or without reasonable accommodations, you may be barred from filing a claim under the provisions of the Workers’ Compensation Act of the State of Rhode Island if the false information is directly related to the personal injury that is the basis for the new claim for compensation. The Company complies fully with the Americans with Disabilities Act.