Integration Engineer

SGS Consulting; Austin (TX); On-site; USD 90,000 - 130,000; Full time

Job summary

SGS Consulting seeks an experienced IT integration specialist to plan, deploy, and integrate the Critical Connect product suite for enterprise customers in Austin. You will lead detailed configuration planning across IT, Transport, LMR, and Portal interfaces, and execute thorough acceptance tests.

You will support deployments, manage future releases, provide technical support, gather requirements, and collaborate with Motorola product groups to ensure seamless integration and customer

Qualifications

• Bachelor’s degree in a technical discipline is required.
• Hands-on experience with system integration and deployment projects.
• Ability to articulate technical requirements to diverse stakeholders.

Responsibilities

• Provide hands-on expertise to plan, deploy, and integrate the Critical Connect product suite.
• Perform detailed configuration planning for IT, Transport, LMR, and Portal access interfaces.
• Execute comprehensive acceptance test plans and support customer deployments.
• Manage testing and integration of future software releases and product enhancements.
• Provide high-level technical support to ensure timely and effective customer issue resolution.
• Gather technical and business requirements to support solution design and deployment.
• Collaborate on IP planning activities and ensure overall market readiness.
• Design and implement solutions involving Motorola and third-party products.
• Communicate technical requirements and solutions to customers, project teams, and stakeholders.
• Serve as a key technical interface between Customer Representatives, Project Managers, Engineering Managers, and Motorola product groups.
• Develop integration procedures for IT equipment, applications, and customer network environments.
• Support software application deployment and systems integration initiatives.
• Ensure implementations meet the requirements of end users and operators.

Skills

Red Hat

KVM

Linux

Windows Server

VMware ESXi

Active Directory

PowerShell

Networking protocols

Wireless protocols

Client-server architecture

Software integration

Analytical skills

Technical communication

Independent work

Education

Bachelor's degree in a related technical discipline

Tools

IP planning

Job description

Job Responsibilities

Provide hands-on expertise to plan, deploy, and integrate the Critical Connect product suite.

Perform detailed configuration planning for IT, Transport, LMR, and Portal access interfaces.

Execute comprehensive acceptance test plans and support customer deployments.

Manage testing and integration of future software releases and product enhancements.

Provide high-level technical support to ensure timely and effective customer issue resolution.

Gather technical and business requirements to support solution design and deployment.

Collaborate on IP planning activities and ensure overall market readiness.

Design and implement solutions involving Motorola and third-party products.

Communicate technical requirements and solutions to customers, project teams, and stakeholders.

Serve as a key technical interface between Customer Representatives, Project Managers, Engineering Managers, and Motorola product groups.

Develop integration procedures for IT equipment, applications, and customer network environments.

Support software application deployment and systems integration initiatives.

Ensure implementations meet the requirements of end users and operators.

Skills

Hands-on technical proficiency with: -Red HatKVMLinuxWindows ServerVMware ESXiActive DirectoryPowerShell

Working knowledge of routing and switching protocols and modern network security standards.

Deep understanding of wireless and wire-line protocols, client-server architectures, and software integration project management.

Strong analytical skills with a focus on functional and technical analysis in professional carrier environments.

Ability to articulate complex details regarding customer networks and develop specific integration procedures for IT equipment and applications.

Expertise in systems integration processes, including requirements gathering and software application deployment.

Capability to manage and perform the implementation of services that satisfy the requirements of end-users and operators.

Exceptional initiative and follow-through, with the discipline to meet aggressive deadlines and resolve complex issues.

Excellent written and verbal communication skills.

Strong interpersonal skills with the ability to tailor technical communication for all levels of management.

Ability to thrive in a fast-paced environment with a commitment to accountability and teamwork.

Ability to work independently while maintaining high standards of accountability to leadership.

Education/Experience

Bachelor of Science in Electrical Engineering, Computer Science, Computer Engineering, Software Engineering, or a related technical discipline.