Responsibilities
- Analyze and design current and future‑state processes and identify appropriate gap analysis.
- Utilize facilitation and communication expertise to foster cross‑functional collaboration and ensure alignment in workflow design.
- Conduct workflow observation to identify inefficiencies and areas for improvement.
- Execute change management strategies leveraging ADKAR methodologies to ensure smooth transitions.
- Facilitate identification of resistance to change and develop strategies to address it.
- Integrate organizational change management activities into project schedules to ensure smooth implementation.
- Other duties as assigned.
- Experience leading cross‑functional projects in a fast‑paced environment.
- Strong analytical and reporting skills using Excel, Power BI, Smartsheet, or similar tools.
- Experience supporting large‑scale initiatives; M&A experience preferred.
Qualifications
- Stakeholder Relationship Management – Required
- Problem Solving – Required
- Organization – Required
- Knowledge of Information Technology, Process Improvement and Change Management Techniques – Required
- Excellent Communication Skills (verbal and written) – Required
- Group Facilitation – Required
- High level of professionalism, self‑motivation, and a strong sense of urgency – Required
- Ability to manage effectively and work closely with business leaders in a high‑pressure, fast‑paced, highly collaborative environment with multiple deadlines and competing priorities – Required
- Strong business judgment and ability to understand and prioritize business imperatives – Required
- Healthcare Operations – Preferred
- Finance and Budget – Preferred
- Physician Office Practices – Preferred
- Medical Information – Preferred
- Clinical Operations – Preferred
Education
Bachelor’s degree in Business Administration, Healthcare Administration, Technology, or a related field is required.
Experience
1+ year of relevant work in a healthcare setting (clinical, administrative, or support roles).
Licensing and Certifications
- Change Management Certification (PROSCI) – Preferred
- Six Sigma – Preferred
Physical Requirements
Physical requirements: https://tinyurl.com/23km2677
Pay Range
$54,680.66 – $101,717.57
EEO & Background Screening
This facility is an equal opportunity employer and complies with federal, state, and local anti‑discrimination laws, regulations, and ordinances. Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at https://info.flclearinghouse.com/.