Integration Analyst

Abbott Laboratories; Madison (WI); On-site; USD 61,000 - 123,000; Full time

Job summary

Abbott Cancer Diagnostics in Madison, WI is looking for an Integration Analyst to lead HL7 interfaces between our EHR and partner systems, using the Corepoint engine to build and support integrations.

You will coordinate with project managers, subject matter experts, and external partners to validate requirements, troubleshoot issues, and ensure timely go-lives. The role includes on-call rotation and requires 3+ years of IT experience and a related Bachelor's degree.

Qualifications

• Bachelor's degree in Engineering, Computer Science, Math, Information Systems, Statistics, or related field; or High School Diploma with 4 years of relevant experience.
• 3+ years of IT experience supporting system integrations.
• Ability to perform essential duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Manage the full cycle of interface development including analysis, design, specification, implementation, go-live and support.
• Build and support integrations between EHR and other systems using Corepoint.
• Collaborate with SMEs and external partners to determine business needs and document requirements.
• Troubleshoot interface issues and monitor data quality trends in error queues.
• Coordinate with project teams to plan cutovers and ensure high-quality results on time.

Skills

HL7 interfaces

Corepoint

Interface analysis

Troubleshooting

Education

Bachelor's degree or equivalent

Tools

Corepoint Interface Engine

Epic Bridges certification

Job description

Position Overview

At Abbott Cancer Diagnostics, we're cancer fighters. That's not a tagline, it's the reason we come to work every day. Our mission is to change lives through advances in cancer detection and treatment guidance, and ultimately to help eradicate the disease and the suffering it causes. Everything we build, including the software you'd be leading, exists to move that mission forward.

The Integration Analyst is the primary owner of Exacts’ EHR HL7 interfaces. This involves stewardship of both internal EHR integrations with other systems, as well as external integrations, such as order and result interfaces, with healthcare partners. The Integration Analyst coordinates the technical design, analysis, validation, and issue triage necessary to implement and support their assigned interfaces. They work closely with client implementation project managers, operational teams, and other technical teams to ensure that new and existing interfaces meet the needs of our end users. They also work regularly with external partner teams during implementation and ongoing support of external interfaces.

The Integration Analyst is responsible for building new integrations, augmenting and improving existing ones, and troubleshooting interface issues as they arise. They are also responsible for monitoring error work queues to understand data quality trends and make corrections when necessary. This position includes a rotating on-call responsibility.

Essential Duties

include but are not limited to the following:

• Manage the entire cycle of interface application development, including analysis, design, specification, implementation, go‐live, and support.
• Build and support integrations between our EHR and other systems using the Corepoint interface engine.
• Work closely with application teams, subject matter experts, and third‐party application experts to determine the business needs for interfaces, document the requirements, and configure the interfaces per the requirements.
• Partner with external interface project teams to collaboratively build new connections.
• Partner with internal networking resources to configure and troubleshoot VPNs with external interface partners.
• Work with internal and external groups to diagnose and resolve interface‐related issues.
• Engage with cross-functional experts, vendors, and other application analysts on interface‐related tasks and activities like build steps, validation, cutover planning, and going live.
• Work alongside the implementation project manager to ensure that high quality results are achieved and deadlines are met.
• Communicate challenges and roadblocks on projects to all of the relevant stakeholders and members of management.
• Provide proactive support by monitoring live interfaces and collaborating with experts to provide permanent resolutions to problems.
• Define the transport method by which source system data will be communicated to target systems.
• Analyze and manipulate external and internal data into an appropriate format for HL7 messaging between systems.
• Troubleshoot the data transport mechanism.
• Interpret the defined scope and defined business requirements for each dataset in the creation of each technical specification.
• Demonstrate the ability to understand data structures and documenting technical specifications detailing data elements and HL7 message structures.
• Communicate effectively and efficiently with both technical and non-technical audiences in meetings, virtual working sessions, emails, and phone calls.
• Demonstrate strong analytical, technical, and troubleshooting skills.
• Demonstrate the ability to analyze data, problem‐solve, and clearly communicate solutions.
• Demonstrate the ability to understand organizational requirements and their impact on the technical aspects of a solution.
• Demonstrate the ability to work in a complex multi‐communication‐channel environment.
• Demonstrate the ability to track tasks, define next steps, identify owners, and hold people accountable.
• Demonstrate the ability to coordinate activities involving multiple players, including vendors, subject matter experts, interface engine developers, and end users, to design, configure, and test interfaces.
• Demonstrate the ability to parse HL7 and XML.
• Demonstrate the ability to collaborate cross-functionality to resolve complex issues.
• Maintain excellent communication and interpersonal skills; ability to interact with all levels of internal and external audiences.
• Demonstrate the ability to balance critical thinking and attention to detail.
• Uphold company mission and values through accountability, innovation, integrity, quality, and teamwork.
• Support and comply with the company’s Quality Management System policies and procedures.
• Maintain regular and reliable attendance.
• Ability to lift up to 10 pounds for approximately 5% of a typical working day.
• Ability to work on a mobile device, tablet, or in front of a computer screen and/or perform typing for approximately 90% of a typical working day.
• Ability and means to travel between Madison locations.

Minimum Qualifications

• Bachelor’s degree in Engineering, Physics, Computer Sciences, Math, Information Systems, Statistics, or related field; or High School Degree/General Education Diploma and 4 years of relevant experience in lieu of Bachelor’s degree.
• 3+ years of IT experience supporting system integrations.
• Demonstrated ability to perform the Essential Duties of the position with or without accommodation.
• Authorization to work in the United States without sponsorship.

Preferred Qualifications

• Epic Bridges certification.
• 3+ years of experience with the Corepoint interface engine or a similar system.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, creed, disability, gender identity, national origin, protected veteran status, race, religion, sex, sexual orientation, and any other status protected by applicable local, state or federal law. Applicable portions of the Company’s affirmative action program are available to any applicant or employee for inspection upon request.

The base pay for this position is $61,300.00 – $122,700.00. In specific locations, the pay range may vary from the range posted.