Integrated Therapy Services - Patient Care Technician

Childrens Health; Plano (TX); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a compassionate Patient Care Technician to support nurses and respiratory therapists in delivering exceptional care to children aged 0-18. This role is vital in ensuring a safe and welcoming environment for patients and families, focusing on both immediate care needs and customer service. With a commitment to making life better for children, this opportunity allows you to contribute significantly to the well-being of young patients while working in a collaborative and supportive team. Join a mission-driven organization that values your contributions and fosters a culture of respect and inclusivity.

Qualifications

• 1 year experience as CNA, EMT, or Medical Assistant preferred.
• Must be enrolled in an accredited nursing program if a student.

Responsibilities

• Prepare rooms for patient admission and perform basic patient care tasks.
• Respond to patient and family needs, maintaining a safe environment.
• Assist in emergency situations and document care accurately.

Skills

Patient Care Assistance

Basic Life Support (BLS)

Customer Service

Problem Solving

Education

High School Diploma or Equivalent

Certified Nurse Assistant Training

Emergency Medical Technician (EMT) Training

Job description

Job Title & Specialty Area: Integrated Therapy Services
Location: Dallas, TX | Plano, TX
Shift: ALL

Effective in summer 2025, the Integrated Therapy Unit (ITU) will be relocated to our Children’s Health Plano campus. New hires must be committed to working at our current Dallas campus location until the transition to Plano is complete.

Why Children’s Health?
At Children's Health, our mission is to Make Life Better for Children, and we recognize that their health plays a crucial role in achieving this goal. Through our cutting-edge treatments and affiliation with UT Southwestern, we strive to deliver an extraordinary patient and family experience, ensuring that every moment, big or small, contributes to their overall well-being. Our dedication to promoting children's health extends beyond our organization and encompasses the broader community. Together, we can make a significant difference in the lives of children and contribute to a brighter and healthier future for all.

Summary:
The purpose of the Patient Care Technician is to assist the nurse and respiratory therapist in patient care delivery for patients ranging from zero to 18 years old, and assist in managing the customer service experience during the patient stay within the organization.

Responsibilities:

1. Prepare rooms for patient admission with appropriate equipment and supplies based on age and needs of patient; perform basic patient care tasks including baths, vital signs, positioning, ambulating, appropriate disposal of hazardous waste, and documentation of intake/output or other tasks delegated by the registered nurse (RN) within the scope of job duties.
2. Respond quickly to patient and family needs and problem-solve appropriately in collaboration with the RN; maintain a safe patient environment at all times and transport stable patients to procedures or testing within the Children's Medical Center physical building requiring minimal therapy needs in addition to patient discharge.
3. Assist in emergency situations by initiating BLS, continuing chest compressions, and/or participate as a runner; assist with unit regulatory readiness as assigned (including code cart checks); demonstrate skills as identified on the unit-based competency checklist, document legibly and completely.

WORK EXPERIENCE:
* If a student, must be actively enrolled in an accredited nursing program.
* If not a student, 1 year of experience as a CNA, EMT, or Medical Assistant is strongly preferred.

EDUCATION:
* High school diploma or equivalent required.
* For non-nursing students, completion of a certified nurse assistant training, basic Emergency Medical Technician (EMT), Paramedic or Medical Assistant program or equivalent required.

LICENSES AND CERTIFICATIONS:
* Basic Life Support for Healthcare Providers as required by CP 1.20 Life Support Course Requirements required.

A Place Where You Belong:
We put our people first. We welcome, value, and respect the beliefs, identities and experiences of our patients and colleagues. We are committed to delivering culturally effective care, creating meaningful partnerships in the communities we serve, and equipping and developing our team members to make Children’s Health a place where everyone can contribute.

Equal Opportunity Employer:
As an equal opportunity employer, Children's Health does not discriminate against employees or applicants because of race, color, religion, sex, gender identity and expression, sexual orientation, age, national origin, veteran or military status, disability, or genetic information or any other Federal or State legally-protected status or class. This applies to all aspects of the employer-employee relationship including but not limited to recruitment, hiring, promotion, transfer pay, training, discipline, workforce adjustments, termination, employee benefits, and any other employment-related activity.