Integrated Marketing Operations Lead

El Pollo Loco; Costa Mesa, Northern (CA, KY); Hybrid; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

HSA Savings Account

401K

Paid Vacation

Sick Pay

Paid Holidays

Employee Assistance Program

Great Place to Work

Job summary

El Pollo Loco is hiring an Integrated Marketing Manager to serve as the operational backbone of our marketing organization. This role owns traffic and workflow management across the marketing team, integrated agency team, and campaign activations—ensuring work moves smoothly from brief to execution to launch.

You’ll help manage our brand ambassador program, connecting strategy to on-the-ground execution. This is a great fit for someone who thrives on process, loves keeping cross-functional teams

Qualifications

• 3-5+ years in marketing operations, traffic management or similar coordination-heavy role, preferably at manager level.
• Proven ability to manage multiple projects and stakeholders in a fast-paced environment.
• Experience with project/traffic tools (Asana, Monday, Wrike or similar).
• Strong communication and organizational skills; capable of keeping everyone on track.
• Go-getter mindset—anticipates needs, risks, and roadblocks and proposes solutions early.
• Experience managing ambassador, influencer, or field marketing programs is a plus.
• Retail, restaurant, or CPG marketing experience is a plus.

Responsibilities

• Own end-to-end traffic and workflow management across the marketing organization, coordinating intake, prioritization, and timelines across teams.
• Partner with project managers to keep campaigns, content, and creative on schedule and within scope.
• Build and maintain marketing operations systems—project tracking, resourcing, briefs, approvals—to keep teams aligned.
• Manage the brand ambassador program, including recruiting, onboarding, activation logistics, and performance tracking.
• Serve as central point of contact for status updates, timeline changes, and resourcing conflicts across initiatives.
• Identify and implement process improvements to increase team efficiency and campaign velocity.

Skills

Marketing ops

Traffic mgmt

Project mgmt

Cross-functional coordination

Communication

Brand ambassador programs

Retail marketing

Tools

Asana

Monday

Wrike

Job description

El Pollo Loco is hiring an Integrated Marketing Manager to serve as the operational backbone of our marketing organization. This role owns traffic and workflow management across the marketing team, integrated agency team, and campaign activations—ensuring work moves smoothly from brief to execution to launch.

You’ll help manage our brand ambassador program, connecting strategy to on-the-ground execution. This is a great fit for someone who thrives on process, loves keeping cross-functional teams