Integrated Marketing Manager, DashPass Retention

DoorDash; Seattle (WA); On-site; USD 90,000 - 140,000; Full time

Job summary

An established industry player is seeking an Integrated Marketing Manager to enhance member engagement and retention for DashPass. This role involves developing strategies that connect with local businesses, driving cross-functional collaboration, and implementing marketing campaigns aimed at increasing subscriber retention. Candidates should possess a strong background in consumer marketing, strategic thinking, and a customer-centric mindset. Join a dynamic team that values leadership, innovation, and continuous learning, and help shape the future of local economies through effective marketing strategies.

Qualifications

• 7+ years in consumer marketing with a strong understanding of marketing principles.
• Experience leading cross-functional projects and driving business through marketing.

Responsibilities

• Lead initiatives to engage and upgrade DashPass members focusing on retention.
• Act as the liaison between marketing, operations, and analytics teams.

Skills

Consumer Marketing

Cross-Functional Project Leadership

Data-Driven Insights

Strategic Thinking

Customer-Centric Mindset

Creative Problem-Solving

Education

Bachelor’s Degree

MBA

Job description

Integrated Marketing Manager, DashPass Retention

Join to apply for the Integrated Marketing Manager, DashPass Retention role at DoorDash.

This position involves developing and executing strategies to retain DashPass members, working closely with cross-functional teams to enhance member engagement and value.

About The Team

DoorDash’s mission is to grow and empower local economies by building last-mile delivery technology that connects communities with local businesses. We seek an experienced marketer to sit at the intersection of growth, brand, and operations, to craft integrated marketing strategies for DashPass members.

About The Role

You will lead initiatives to engage and upgrade DashPass members, focusing on retention and delivering value. Responsibilities include:

• Acting as the liaison between marketing, operations, product, finance, and analytics teams to execute marketing campaigns.
• Identifying opportunities to increase subscriber retention and add value for members.
• Creating and streamlining processes for retention initiatives.
• Implementing best practices for launches, seasonal campaigns, and more.
• Setting quarterly goals and KPIs, and establishing reporting mechanisms.
• Driving cross-functional meetings and managing project timelines.
• Establishing reporting routines and action plans to grow subscriptions and reduce churn.
• Partnering with insights teams to identify gaps and create testing plans.
• Developing messaging frameworks for lifecycle audiences and testing value propositions.
• Identifying resource needs and collaborating to address them.

You Have

We’re looking for candidates with:

• Bachelor’s degree or higher; MBA preferred.
• 7+ years in consumer marketing.
• Strong understanding of marketing principles across the funnel.
• Proactive, dependable, and able to multitask.
• Experience leading cross-functional projects.
• Customer-centric mindset with the ability to influence stakeholders.
• Strategic thinking with data-driven insights.
• Creative, collaborative, and problem-solving skills.
• Proven success in driving business through marketing.

Why You’ll Love Working at DoorDash

We foster leadership, initiative, continuous learning, and teamwork. Our culture encourages innovation and growth.

We aim to fill this role by 3/28/25.

Additional Information

Details about compensation, benefits, diversity commitment, and legal notices are included in the full description.