Integrated Low-Voltage Field Engineer (Lenel/Bosch/DMP)

ZipRecruiter; Waukesha (WI); Remote; USD 65,000 - 72,000; Full time

Job summary

A leading technology solutions provider is seeking an experienced Low Voltage Technician to install and maintain low-voltage systems such as alarm panels and video surveillance. The role requires proficiency in troubleshooting and excellent customer service skills. Competitive salary of $65,000 - $72,000 per year, comprehensive health benefits, and professional development opportunities offered. Travel required - on-site work across various locations.

Benefits

Comprehensive health benefits

401(k) retirement plan

Paid time off and holidays

Qualifications

• 3+ years of hands-on experience in low-voltage installations.
• Proficiency in reading blueprints and schematics.
• Strong knowledge of IP-based security systems.

Responsibilities

• Install, program, and maintain low-voltage systems.
• Perform routine inspections and preventive maintenance.
• Troubleshoot issues with alarm panels and sensors.

Skills

Alarm panel installation

Low-voltage wiring

Video surveillance

Access control systems

Customer service skills

Education

High school diploma or equivalent

Technical certification or associate degree in electronics

Tools

Lenel systems

Bosch systems

DMP systems

Job description

Low Voltage Technician (Alarm Panel Specialist)

We are seeking a motivated and experienced Low Voltage Technician with expertise in alarm panel installation, maintenance, and troubleshooting — particularly with Lenel, Bosch, and DMP systems. In this role, you will install, configure, service, and maintain low-voltage systems, including security alarms, access control, video surveillance, structured cabling, and nurse call systems. You\'ll ensure optimal performance, regulatory compliance, and seamless integration with network infrastructure. This position requires a self-starter with strong problem-solving skills, a willingness to travel, and a commitment to exceptional customer service.

Key Responsibilities

• Install, program, and maintain low-voltage systems, including security alarm panels (Lenel, Bosch, DMP), access control, video surveillance, structured cabling, nurse call systems, and associated wiring.
• Conduct routine inspections, testing, and preventive maintenance on systems to ensure functionality, safety, and compliance with industry standards and local codes.
• Troubleshoot and diagnose issues with alarm panels, sensors, cameras, and other low-voltage equipment, delivering efficient solutions to minimize downtime.
• Configure and integrate systems with network infrastructure, monitoring software, and remote access tools for seamless operation.
• Collaborate with clients, trades, and contractors to assess needs, provide technical guidance, and ensure projects meet specifications on multi-disciplinary initiatives.
• Maintain accurate documentation of installations, service calls, system configurations, and project details.
• Adhere to all safety protocols, industry standards (e.g., NFPA for fire alarms), and company policies during on-site activities.
• Assist in training junior technicians or end-users on system operation, maintenance, and best practices.
• Stay current on industry trends, emerging technologies, and advancements in relevant systems to drive continuous improvement.
• Work independently or as part of a team with minimal supervision, demonstrating initiative on complex projects.

Qualifications

• High school diploma or equivalent required; technical certification, associate degree in electronics/electrical systems, or Bachelor's degree.
• Minimum 3+ years of hands-on experience in low-voltage installations and service, including structured cabling, video surveillance, access control, nurse call, or alarm systems.
• Proficiency in reading blueprints, schematics, and technical manuals.
• Strong knowledge of low-voltage wiring, network protocols, IP-based security systems, and integration techniques.
• Basic computer skills, including Microsoft Office (Excel, Outlook), with excellent writing and communication abilities.
• Demonstrated customer service skills and professional demeanor.
• Valid driver\'s license with an acceptable driving record; Security License required.
• Ability to pass background checks and obtain necessary certifications (e.g., NICET, state licensing).
• Fluency in English (required).
• Willingness to travel up to 50% within the region and out-of-state (expenses and per diem covered by Caspian).

Skills

• Certifications in Lenel, Bosch, DMP, or related systems.
• Experience with CCTV, intercoms, fire alarm systems, or other low-voltage technologies.
• Familiarity with NFPA codes and advanced troubleshooting in integrated environments.

Physical Requirements

• Ability to lift and carry up to 50 pounds, climb ladders, work in confined spaces, at heights, and in varying environmental conditions.

Benefits

• Competitive salary: $65,000 - $72,000 per year (commensurate with experience).
• Comprehensive health benefits including medical, dental, vision, and health savings account.
• 401(k) retirement plan.
• Life insurance.
• Paid time off and holidays.
• Flexible scheduling.
• Professional development opportunities and certification reimbursement.
• Company-provided vehicle for work-related travel.

Job Details

• Job Type: Full-time
• Work Location: On the road (field-based with travel)
• Schedule: Standard business hours with flexibility for project needs