Integrated Logistics Support Manager

Thales Group; Town of Belgium (WI); On-site; USD 70,282 - 93,709; Full time

Job summary

Thales Group is seeking an Integrated Logistics Support Manager for their Tubize site in Belgium. The successful candidate will manage the delivery of initial support services, ensuring customer satisfaction with documentation and training. You will lead a team, engage with customers, and organize subcontractor contributions.

Qualifications required include a Master's degree in Engineering or Computer Science and experience in support services, preferably in the Defence sector. Fluency in French, Dutch, and English is essential.

Qualifications

• Experience in support and maintenance services.
• ILS experience in the Defence sector is an asset.
• Strong communication and relationship skills.

Responsibilities

• Manage the delivery of initial support services work package.
• Organise and manage subcontractor contributions.
• Schedule and monitor training sessions.
• Assess customer satisfaction related to documentation and training.
• Prepare transition to full operational services.

Skills

Team leadership

Fluency in French

Fluency in Dutch

Fluency in English

Customer relationship management

Education

Master of Engineering or Computer Science

Job description

## Integrated Logistics Support ManagerApplyremote type: Hybridlocations: Tubizetime type: Full timeposted on: Posted Todayjob requisition id: R0328170Location: Tubize, Belgium**We say HI\*****\*Human Intelligence – Welcome among Thales Team!**Thales in Belgium is part of an internationally leading technology group in the defence and security, aerospace as well as digital identity and security markets. In a world characterised by uncertainties, we ensure that our customers, partners and employees can pursue new paths with confidence. For a future we can all trust.Say HI\* – to your career as**Integrated Logistics Support Manager****At the Tubize site**In **Tubize**, you will join more than 250 colleagues recognized by domestic and international partners for expertise on products such as **Radio Frequency** (RF) Products, **C4ISR**, **Crypto Global** **Solution**, **MACS** (Aeronautical Intercom) and many others.Today the Group employs **more than 1,000 people across nine sites** in Belgium. Discover all Thales activities in Belgium here.**Your mission*** Manage the delivery of the initial support services work package including special tools, documentation, training design, training scheduling, ...* Organise, manage and measure performance of subcontractor’s contribution to initial support services* Organise review by customer of initial support services deliverables* Schedule and monitor training sessions with customer representatives* Assess customer satisfaction related to documentation and training* Prepare transition to full operational services**We are looking forward to*** You are graduated with a Master of Engineering or Computer Science or in University, and you have experience in support and maintenance services .* ILS Experience in the Defence sector is an asset* You are Fluent in French or/and Dutch and in English.* You are a leader willing to engage and develop your team through the use of collaborative work and challenging approaches.* You are responsible and show a great sense of initiative.* You are convincing and persuasive.* You like to be involved with the customer.* You have good communication and relationship skills.Thales is a global technology leader with more than 81,000 employees on five continents. The Group is investing in digital and “deep tech” innovations – Big Data, artificial intelligence, connectivity, cybersecurity and quantum technology – to build a future we can all trust.For more than 20 years, Thales has pursued a robust corporate social responsibility (CSR) policy based on the highest international standards. The principles behind this policy are now captured in the company’s purpose of “**building a future we can all trust**”, which was adopted in 2020.**Say HI\* – Your journey to us**At times of change our international teams are ready to meet the complexity of today with the industry-leading technologies of tomorrow. Will you be part of it? We are looking forward to your online application. Great journeys start here, apply now!\*Human Intelligence