Integrated Care Specialist (Non-certified MA)

Seven Counties Services; Louisville (KY); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salaries

Benefits

Job summary

Seven Counties Services seeks a full-time Medical Assistant to support behavioral health clients in navigating healthcare systems, coordinating referrals, and promoting wellness activities.

The role includes documenting care, assisting with access to housing and transportation, and collaborating with care teams to develop plans that address client needs and barriers to care.

Qualifications

• Assist with navigation of healthcare system and access to services.
• Coordinate care plans and track appointments and medications.
• Provide education on wellness activities and healthy behaviors.

Responsibilities

• Explain services and engage clients to access care.
• Complete health screenings and facilitate referrals.
• Assist with transportation, housing, and access to community resources.

Skills

Care coordination

Patient advocacy

Documentation

Health education

Education

High school diploma or equivalent

Medical Assistant certification (preferred)

Job description

Job Description

ESSENTIAL JOB FUNCTIONS

• Explain services available and focus on engagement of client to access services.
• Completes health screenings, bio-metrics, and facilitates outside referrals as directed by care team.
• Participates in team meeting to develop a plan of care to address client needs.
• Assists clients in navigating the healthcare environment to ensure access to appropriate care.
• Advocates on client’s behalf with healthcare providers and managed care organizations to ensure timely care.
• Assists with coordination/access to services that address social determinants of healthcare outcomes:
• Assist with options for transportation to healthcare appointments, when needed
• Identifies other needs, when necessary, that ensure access to healthcare
• Assists in obtaining access to housing (search for housing, applications, financial assistance, communication with landlord), as necessary, when housing status destabilizes health status and presents a barrier to receiving appropriate healthcare.
• Assists with access to other community resources e.g., public assistance and financial benefits.
• Develops knowledge base of other healthcare providers in the service area and collaborate, as needed
• Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed
• Provides education and support wellness activities such as such as healthy eating, physical activity, and healthy behaviors
• Provides caring contacts to clients estimated to be at high risk for suicide to ensure continuity of care.
• Collaborates with client, family/significant others to develop support networks.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.

EDUCATION

• High school diploma or equivalent is required.
• Certification as a Medical Assistant is preferred.

EXPERIENCE

• One year of experience in a hospital, physician office, or behavioral care clinic with certification.
• Two years of experience in a hospital, physician office, or behavioral care clinic without certification.
• Experience in community setting or integrated care environment.

PHYSICAL DEMANDS

Position may require lifting of 20 pounds maximum, with frequent lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing

Possible exposure to the threat of bodily harm from clients or families.

Normal tasks may involve exposure to blood, bodily fluids, or tissue.

Reliable transportation for frequent travel.

Within the bounds of their respective job descriptions, all staff are expected to exercise principle-centered leadership, focused on customer service responsiveness, with a continuous quality improvement orientation. Additionally, all staff are expected to develop a working knowledge of and follow all policies and procedures related to safety management and other Joint Commission standards.

Time Type: Full time

Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.