Integrated Care Program Manager - CSSBB required

CareSource; United States; On-site; USD 113,000 - 198,000; Full time

Job summary

CareSource seeks an Integrated Care Program Manager to lead large-scale LTSS and Dual Eligible initiatives, coordinating across business, IT and vendors to drive delivery. The role ensures milestones are met and aligns with strategic objectives through rigorous governance and cross-functional collaboration.

You will manage milestones, budgets up to multi-million dollars, and reports to executives while ensuring risk, change control, and stakeholder engagement are effectively handled throughout

Qualifications

• Bachelor's degree in project management, Business, Computer Science or related field required.
• Master's degree in related field preferred.
• Equivalent years of relevant work experience may be accepted in lieu of required education.
• Three (3) years program management experience required.

Responsibilities

• Ensure program milestone deliverables are completed and approved at every stage of the program lifecycle.
• Lead stakeholders in the refinement of the program design.
• Collaborate with IT and EPMO on the identification and assignment of IT resources.
• Maintain program KPI and metrics; assess, manage and control scope, schedule, and change impacts.
• Provide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsors.

Skills

Project management

Leadership

Communication

Problem solving

Stakeholder management

Education

Bachelor's degree in related field

Master's degree preferred

Tools

Microsoft Project

Excel

Word

PowerPoint

Visio

Teams

Outlook

Job description

Job Summary:

The Integrated Care Program Manager is responsible for managing large-scale portfolio programs aligned to strategic objectives that include multiple projects.

Essential Functions:

Responsible for successful delivery of LTSS and Dual Eligible programs Understand the LTSS and Dual Eligible programs to ensure effective cross functional coordination throughout the organization Ensure program milestone deliverables are completed and approved at every stage of the program lifecycle Assist with the continuous improvement of program / project management best practices, processes, and tools Responsible for ensuring program closure activities are completed Lead stakeholders in the refinement of the program design Collaborate with functional owners on the identification and assignment of resources Collaborate with IT and EPMO on the identification and assignment of IT resources Ensure compliance to LTSS requirements Capture and consolidate LTSS Program KPIs Assess, manage, and control program scope, schedule, and change impacts Work closely with business executives to ensure assigned programs aligns with business strategy and are properly funded, resourced, and managed Maintain program stakeholder matrix Drive cross-functional communication between impacted business Work with Talent Development and Communications to develop project communication and training plans Ensure effective communication across project managers and business analysts Facilitate and drive Program Stakeholder meetings Represent program in governance meetings Review and approved program meeting minutes Provide regular reporting and maintain ongoing communications to senior management, stakeholders and executive sponsors Track, compile and report program metrics and budget Identify, log, and manage risk, implement mitigation strategies, contingency plans, and communicate/escalate to stakeholders Maintain program RAID Identify, log, assign and resolve or elevate program issues, hindrances, and blockers using company best practices Responsible for quality or program SharePoint site and program document repository Produce detailed reports, business decision documents, meeting minutes, and notification on assigned program Develop program operations and support plan Performs any other job related duties as requested.

Education and Experience:

Bachelor's degree in project management, Business, Computer Science or related field required Master's degree in related field preferred Equivalent years of relevant work experience may be accepted in lieu of required education Three (3) years program management experience required

Competencies, Knowledge and Skills:

Excellent proficiency with Microsoft Office tools, including Project, Word, PowerPoint, Excel, Visio, Teams, Outlook, etc. Experience working in project management software is required Demonstrates excellent analysis and reporting skills Excellent decision making/problem solving skills Exceptional interpersonal and relationship building skills Excellent critical listening and thinking skills Proven ability to effectively interact with all levels of the organization of management within and externally to the organization Excellent written and verbal communication skills Customer service oriented Ability to shape the approach to needed results and gain consensus of the approach Ability to proactively, effectively and efficiently lead a project team of 20+ core members and multiple vendors Experience managing a project of up to $10M+ in budget Proven ability to prioritize work and team assignments to deliver projects on time, on budget, and meeting stakeholders expectations Demonstrates a sense of urgency Deep understanding of project management processes, techniques and tools, and development lifecycle (ideally Agile) Strong experience in the healthcare payer industry and knowledge of Medicaid and Medicare

Licensure and Certification:

CSSBB

Working Conditions:

General office environment; may be required to sit or stand for extended periods of time Travel is not typically required

Compensation Range:

$113,000.00 - $197,700.00 CareSource takes into consideration a combination of a candidate’s education, training, and experience as well as the position’s scope and complexity, the discretion and latitude required for the role, and other external and internal data when establishing a salary level. In addition to base compensation, you may qualify for a bonus tied to company and individual performance.

Compensation Type (hourly/salary):

Salary

Organization Level Competencies:

Fostering a Collaborative Workplace Culture Cultivate Partnerships Develop Self and Others Drive Execution Influence Others Pursue Personal Excellence Understand the Business

This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer. We are dedicated to fostering an environment of belonging that welcomes and supports individuals of all backgrounds. #LI-GB1 Brand=CareSource The CareSource mission is known as our heartbeat. Just as we support our members to be the best version of themselves, our employees are driven by our mission to create a better world for members, stakeholders and providers. We are difference-makers who combine compassionate hearts with our unique business expertise to make every opportunity count. Each claim, each phone call, each consumer-centric decision is a chance to change the world for one member, and our employees look for ways to do that every day. The challenge is, there is no one right way to be the difference and we’re looking for people like you that will rewrite that definition every day. We do what it takes to form creative solutions that make our community and the world just a little better. Discover what it means to be #UniquelyCareSource.