Integrated Care Navigator

The Guidance Center; Southgate (MI); On-site; USD 27,000 - 38,000; Full time

Benefits offered by this job

Medical plans

Dental and vision

Long-term disability

401(k) with employer contribution

Flexible spending accounts

Paid time off

11 paid holidays

Biweekly incentives

Job summary

The Guidance Center seeks an Integrated Health Navigator to coordinate care across adult, adolescent, and child mental health services in partnership with community care providers. You will monitor care delivery, document progress, and intervene to keep plans on track while promoting patient empowerment and self-management.

You will work with PCPs, psychiatrists, therapists, and case managers to ensure high-quality, cost-effective health care, while meeting state criteria and maintaining

Qualifications

• Bachelor’s degree in a mental health field and 3 years working with minors and families.
• At least 1 year with adults with severe mental illness and 1 year with intellectual/developmental disability.
• Must meet MDHHS criteria for QMHP, QIDP and CMHP within 120 days of hire.
• Valid Michigan Driver License with good driving record.
• Ability to coordinate care with PCPs, therapists, and other providers; culturally competent.

Responsibilities

• Coordinate care for adults, adolescents and children using integrated treatment with community providers.
• Maintain awareness of services and supports available for consumers and families.
• Attend conferences, document care, review care plans and expedite tests/consults.
• Lead care coordination with health team to empower patients to manage chronic conditions.
• Provide self-management support and patient education.

Skills

Interdisciplinary collaboration

Crisis management

Clear communication

Documentation & tracking

Engaging diverse populations

Education

Bachelor’s Degree in mental health field

Job description

Description

As a recognized leader in our field, The Guidance Center provides a broad range of services that have helped children, adults and families unlock potential and build better lives since 1958. With 25 programs we offer treatment, prevention, growth and education services to more than 14,200 people annually. Together we: Nurture development. Foster resilience. Cultivate well-being

We have an exciting opportunity for an Integrated Health Navigator (IHN) to join our team of talented professionals.

We have a market-based compensation structure. The estimated salary for this position will vary based on a candidate's transferable work experience and qualifications. This is a salary grade 105. Hourly rates start at $23.35. The range provided is just one component of total compensation including a comprehensive benefit package of affordable medical plans, employer paid dental, vision and long-term disability, 401(K) with employer contribution, flexible spending accounts for medical and dependent, paid time off, 11 paid holidays, and eligibility for biweekly incentives.

As an IHN in the Psychiatric Services Program, you will be responsible for the following:

• Centrally responsible for coordinating the care and service needs of adult, adolescent and child mental health and intellectually and developmentally disabled consumers who have agreed to an integrated treatment approach between The Guidance Center and community Primary and Specialty care providers.
• Maintain an acute awareness of services, therapeutic activities and supports available within and outside of the agency that may be of benefit to individual consumers and their families.
• Monitor delivery of care by attending case conferences and huddles; documenting care; identifying progress toward desired care outcomes; intervening to overcome deviations in the expected plan of care; reviewing the care plan with clients in conjunction with the direct care providers; interacting with involved departments to negotiate and expedite scheduling and completion of tests, procedures, and consults; reporting personnel and performance issues to the applicable program supervisor; maintaining ongoing communication with utilization review staff regarding variances from the care plan or transfer/discharge plan.
• Leads the coordination of the client’s care and collaborates with members of the health care team to empower patients to manage their chronic behavioral and medical conditions.
• Assists patients, who are at risk for developing chronic conditions, to minimize these risks.
• Serves in an expanded health care role to collaborate with patient, PCP, psychiatrist, therapists, supports coordinators, case managers and other behavioral health care team members to ensure the delivery of quality, efficient, patient centered, and cost-effective healthcare services.
• Provides self-management support and patient education.

Requirements

To qualify for this position, you will need the following:

• Must have a minimum of a Bachelor’s Degree from an accredited four-year institution of higher learning in a mental health related field and three (3) years of experience in the examination, evaluation and treatment of minors and their families.
• Must have at least one year of experience working with adults with severe mental illness, as well as must have one year of experience working with individuals with an intellectual/developmental disability.
• Candidates must meet the MDHHS criteria for Qualified Mental Health Professional, Qualified Intellectual Disabilities Professional, and Child Mental Health Professional within 120 days of hire.
• Must have a valid Michigan Driver License and a good driving record.
• Must have the ability to engage adult, adolescent and child behavioral health and intellectually and developmentally disabled consumers, their families and supporters.
• Must be focused on supporting, monitoring and closely coordinating mental health care with client’s primary care provider as well as other behavioral health and specialty treatment providers.
• Must have an orientation toward facilitating clinically indicated referrals to appropriate community resources.
• Additional requirements include a nonjudgmental approach that reflects cultural competency and sensitivity to the unique needs and diverse experiences of adult, adolescent and child mental health and intellectually and developmentally disabled consumers, their families and supporters.
• Candidates must be able to work independently, demonstrate effective organizational, verbal and written communication skills.
• Must have the ability to appropriately handle crisis situations. Must have excellent organizational and attention to detail skills in order to track and prepare data accurately and timely.
• Must have the ability interpret a variety of instructions furnished in written, oral, or schedule form.

The Guidance Center believes that our team members are our most valuable resources, and we invest in them accordingly. We offer our employees a competitive salary, flexible scheduling opportunities, a team-oriented work environment and much more!

The Guidance Center is an equal opportunity employer and is committed to creating a welcoming place for everyone.