Integrated Care Coordinator — Flexible Scheduling

Health Connect America; Wilmington (NC); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Flexible scheduling

Employee Assistance Program

Paid time off & holidays

Medical, dental, vision insurance

Health Savings Account

Job summary

Health Connect America is seeking an Integrated Care Coordinator in North Carolina. You will oversee care planning and coordination for clients, ensuring integrated behavioral and physical health services.

The role emphasizes collaboration with treatment teams, primary care, and community resources to close care gaps and improve outcomes. You will monitor progress, document care activities, and support responsible transitions of care, while engaging families and community partners to promote

Qualifications

• Bachelor's Degree required — in Human Services with a minimum of two years of experience working with youth or families
• Must meet qualifications as a Qualified Professional (QP) with experience serving children and adolescents with a primary mental health diagnosis

Responsibilities

• Oversee care planning, coordination, and monitoring for assigned clients, supporting behavioral and physical health goals
• Coordinate and monitor services across treatment teams, primary care providers, and community resources
• Facilitate follow-up services for hospitalizations or transitions of care
• Monitor progress, track HEDIS gaps, verify enrollment/status to ensure access to services
• Provide health education, guidance, and crisis support to clients and families
• Maintain documentation of care coordination per regulatory standards
• Support clinic operations including scheduling, charting, and collaboration with Nurse Practitioners
• Participate in outreach and education to promote program enrollment

Skills

Care coordination

Assessment

Client advocacy

Cross-functional teamwork

Education

Bachelor's Degree in Human Services

Job description

Health Connect America is seeking an Integrated Care Coordinator in North Carolina. You will oversee care planning and coordination for clients, ensuring integrated behavioral and physical health services.

The role emphasizes collaboration with treatment teams, primary care, and community resources to close care gaps and improve outcomes. You will monitor progress, document care activities, and support responsible transitions of care, while engaging families and community partners to promote