Integrated Behavioral Health Consultant (BHC)

Waterfall Community Health Center; Coos Bay (OR); On-site; USD 70,677 - 84,880; Full time

Benefits offered by this job

Competitive PTO accrual

100% employer-paid Medical/Dental/Vision

401K Retirement Plan with 6% match

Employee Assistance Program (EAP)

Gym membership discount

Headspace care membership

Job summary

A dedicated health center in Coos Bay is seeking an Integrated Behavioral Health Consultant to provide trauma-informed counseling within a Primary Care team. The ideal candidate will have a Masters Degree and experience in mental health settings. Responsibilities include conducting assessments, providing counseling services, and collaborating with care team members. This full-time role offers competitive benefits, including 100% employer-paid health insurance and generous PTO accrual.

Qualifications

• Masters Degree in relevant field to meet QMHP definition.
• Experience working in mental health care settings preferred.
• Bilingual (Spanish) fluency preferred.

Responsibilities

• Provide trauma-informed counseling services in a Primary Care setting.
• Conduct screenings, assessments, and referrals for patients.
• Collaborate with care team members for comprehensive patient care.

Skills

Excellent verbal and written communication skills

Reliable attendance and time management

Self-motivated and team-oriented

Active listening and critical thinking

Experience with Microsoft Office

Experience with Electronic Health Records

Ability to pass a criminal background check

Education

Masters Degree in Counseling, Social Work, Psychology, or related field

Ability to become registered as Qualified Mental Health Professional in Oregon

Non-violent Crisis Intervention training

Job description

Job Title: Integrated Behavioral Health Consultant (BHC)

Job Category: Behavioral Health

Wage Classification: Salaried/Exempt

Location: Coos Bay

Position Type/Status: Full-time, benefitted

Travel: Minimal

Salary Range:

• $70,677–$84,880 DOE
• $76,724-$100,788 Licensed

Reports to: Mental Health Program Manager

Manages Direct Reports: No

HR Review & Approval: 4/28/25

Job Description:

WCHC is an integrated patient-centered primary care clinic serving a diverse population with a special emphasis on care for persons who experience barriers to accessing care. Waterfall’s mission is to promote access to quality integrated health services that meet the needs of individuals with barriers to care on the Southern Oregon Coast.

Under the supervision and mentorship of the Mental Health Program Manager, the Integrated Behavioral Health Consultant (BHC) provides trauma-informed and evidence-based care within the Primary Care team. This position focuses on short-term counseling and consultation to meet the needs of patients with social, behavioral, and emotional factors that influence physical health.

As a member of the Primary Care team, Integrated BHCs provide a broad array of comprehensive behavioral services including but not limited to: conducting screenings, providing consultation and psychoeducation, making brief assessments and discussing interventions, providing referrals, contributing to care coordination with individuals, families, and groups across the lifespan.

Duties/Responsibilities

• Adhere to the Waterfall Community Health Center’s (WCHC) mission while performing assigned duties. Demonstrate the core values of Integrity, Respect, Accountability, Compassion, Partnership, and Collaborative Communication.
• Abide by professional code of ethics and commit to fostering a strengths framework within the work environment.
• Provide trauma-informed and evidence-based counseling services within a Primary Care setting, including performing brief assessments and interventions, facilitating individual and group counseling, providing referrals, attending to social determinants of health, coordinating with community partners, and operating within a fully integrated provider care team.
• Keep accurate and timely records including comprehensive documentation of all patient interactions appropriately in accordance with clinic policies, procedures, and local, state, and federal guidelines.
• Demonstrate ability to work independently, communicate effectively both verbally and in writing, and deal tactfully and patiently with patients, coworkers, and supervisors.
• Foster a supportive, trauma-informed, and growth centered approach with patients, staff, and the community.
• Build positive rapport with a diverse patient population including those with developmental conditions, psychiatric diagnoses, and patients using substances.
• Develop and implement treatment strategies with integrated measurable objectives and goals.
• Collaborate with the Psychiatric and Primary Care Providers in recognizing, treating, and managing mental health and psychosocial issues of patients and act as a contributing member of the primary care team.
• Participate in team meetings and daily huddles with members of the care team to review the care of complex patients, particularly those patients with whom behavioral health needs are contributing to long-term health conditions.
• Communicate effectively and professionally with patient communications including phone calls, MyChart messages, Well App messages, and in-person regarding panel management, cue medication refills, pharmacy coordination, clinical questions, and routing as appropriate.
• Adapt and respond with communication strategies to stabilize, slow, or reduce the intensity of a potentially high-stress situation and deescalate patients who present in crisis.
• Maintain an unbiased, safe, and confidential environment for staff and patients while in the clinic including strict adherence to confidentiality as required by HIPAA standards.
• Support program goals to reduce cultural and socio-economic barriers between clients and institutions committed to working with marginalized and diverse community populations.
• Ability to receive supervision to meet licensure/certification goals and continued professional development.
• Performs other duties as needed to help support WCHC’s vision, mission, and organizational values.

Required Skills/Abilities

• Excellent verbal and written communication skills.
• Reliable attendance and time management strategies.
• Highly self-motivated and able to function within a team setting.
• Able to actively listen and think critically.
• Contribute to the community learning model by participating in clinical observation and feedback.
• Experience with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint.
• Experience with Electronic Health Records.
• Able to pass a criminal background check.

Education and Experience

• Masters Degree in Counseling, Social Work, Psychology, or a related field to meet the definition of a Qualified Mental Health Professional (QMHP).
• Ability to become registered with the Mental Health and Addiction Certification Board of Oregon (MHACBO) as a Qualified Mental Health Professional or hold an Unrestricted Oregon License and hold credentials as an LCSW, CSWA, LPC, LPC Registered Associate, LMFT, PsyD, or Ph.D.
• Non-violent Crisis Intervention Comprehensive training class completed within 6 months of hire and recertify prior to the expiration date.
• Preferred - Experience working in a mental health care setting with a low-income population.
• Preferred - Bilingual (Spanish) fluency.
• Preferred - Current First Aid or BLS Certification or completion of training within 6 months of hire.

Immunizations Required

• TB (test upon hire)

Physical Requirements

• Prolonged periods sitting and/or standing at a desk working at a computer.
• Able to lift up to 15 pounds rarely
• Able to travel as needed.
• Exposure to sick people within a healthcare setting.

Benefits

• Competitive PTO Accrual (up to 193 hours of PTO accrual each year to start).
• 7 Paid Holidays; you must be scheduled to work the holiday to qualify for holiday pay.
• Medical/Dental/Vision 100% employer paid.
• 401K Retirement Plan 6% match.
• Options for long term disability.
• $50,000 Life Insurance Policy- options for additional voluntary life.
• Additional voluntary Critical Illness, Accident, and Hospital Indemnity coverage is available.
• Employee Assistance Program (EAP).
• Downtown Health and Fitness gym membership discount.
• Headspace care employer paid membership.