Intake Therapist

fairhavencommunityhealthcare; New Haven (CT); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid holidays

Generous PTO

Tuition reimbursement

Job summary

Fair Haven Community Health Care is seeking an Intake Therapist to provide crisis emergency care and comprehensive psychosocial assessments in our New Haven clinic. The role requires bilingual English/Spanish skills, strong assessment abilities, and experience with diverse urban populations across age ranges.

The successful candidate will perform risk assessments, develop treatment plans, coordinate referrals, and work with a multidisciplinary team to ensure smooth transitions into ongoing care,

Qualifications

• Master’s degree in a clinical behavioral health field (e.g. social work, counseling, marriage and family therapy).
• Must be licensed or license-eligible in the State of Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD).
• Bilingual English/Spanish required.
• Experience with diverse urban populations and a wide age range.

Responsibilities

• Triages clinical emergencies and applies safety protocols.
• Conducts crisis assessments and develops risk-focused treatment plans.
• Completes diagnostic assessments and orients clients to services.
• Performs referrals to community resources and coordinates with BH team.
• Maintains timely administrative documentation and regulatory compliance.

Skills

Bilingual English/Spanish

Clinical assessment

Crisis intervention

Culturally diverse populations

Education

Master's degree in clinical behavioral health

Job description

Fair Haven Community Health Care

For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.

Job purpose

FHCHC is seeking a qualified and experienced Intake Therapist to help provide crisis emergency care and perform comprehensive psychosocial assessments

Duties and responsibilities

• Triages clinical emergencies and implements program specific safety and consultation protocols
• Tasks include telephone triage, risk assessments, de-escalation, safety planning, working with EMS as needed, facilitating referrals to emergency department, community mental/substance abuse treatment and other linkages in the community
• Completes crisis assessments of adults and/or children who are in crisis in a comprehensive manner attending to their safety and needs
• Develops treatment plans with and for the person in crisis that utilize community-based health, behavioral health, and social services that will ameliorate the presenting crisis
• Completes a diagnostic assessment, for voluntary outpatient program and other supporting documentation at first meeting; along with orienting new clients to the different services offered in our outpatient clinic
• If appropriate they will work with the client on making referrals to other services to meet the full spectrum of client needs assessed
• Works closely with our behavioral health patient navigators, BH Director, and team of clinicians to ensure a smooth transition from enrollment to ongoing treatment
• Completes required evidence-based screening tools, such as GAD, PHQ-9 and CSSR, CAGE, and social determinates of health (SDOH), among others.
• Completes required administrative documentation, consents, agreements, acknowledgements and enrollment forms
• Completes required documentation in a timely manner, meeting regulatory standards
• Collaborates and communicates with the Billing Department in regards to medical insurance issues and payment options
• Works collaboratively as part of a multi-disciplinary team

This job requires some evening and Saturday morning hours.

Qualifications

The selected candidate will:

• Be bilingual in English and Spanish.
• Have clinical skills in assessment and diagnoses as well as experience working with a broad range of clinical presentations and age ranges from young children to elders.
• Demonstrate knowledge of psychopathology, crisis theory and other behavioral health concerns and primary modalities of psychotherapeutic intervention
• Be able to function independently and be able to seek guidance when necessary
• Have extensive experience working with culturally diverse urban populations, a wide age range, and a variety of clinical presentations and knowledge of behavioral health, child welfare systems, and community resources
• Strong diagnostic, assessment and treatment planning skills for individuals, families and children Knowledge of the Diagnostic and Statistical Manual of Mental Disorders (DSM V)
• At least a Master’s degree (M.A., M.F.T., M.S.W.) in a clinical behavioral health field (e.g. social work, counseling, marriage and family therapy)
• Must be licensed or license-eligible in the State of Connecticut (LMSW, LCSW, LMFT, LPC, PsyD, or PhD)

What we offer:

• Major medical, dental and vision
• Voluntary benefits (AFLAC plan, STD, LTD & Life Insurance)
• Paid Holidays
• Generous Paid Time Off (PTO)
• Tuition reimbursement
• And much more…

American with Disabilities Requirements:

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.

Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.