Intake Therapist

Guidelight; Boston (MA); Remote; USD 80,000 - 95,000; Full time

Benefits offered by this job

Health & Wellness benefits

Time Off (PTO)

401(k) match

Licensing fees covered

Professional development stipend

Clinical supervision & growth

Job summary

Guidelight Health is seeking an Intake Therapist to serve as the first contact for potential clients, conducting thorough biopsychosocial assessments and guiding admissions to the appropriate level of care. You will collaborate with the clinical team to ensure seamless coordination and accurate documentation.

This remote, exempt role supports a virtual intake process with Massachusetts licensure requirements.

Qualifications

• Requires master's degree in psychology, counseling, social work, marriage and family therapy, or related field.
• Valid MA licensure as LICSW/LMHC/LMFT or equivalent in Massachusetts.
• Willingness to obtain additional state licenses as needed.
• Proficiency with Microsoft Office and various software programs.

Responsibilities

• Conduct thorough biopsychosocial intake assessments to evaluate client needs and readiness for treatment.
• Serve as the first point of contact for potential clients with a welcoming, supportive approach.
• Determine the appropriate level of care aligned with clinical needs and goals.
• Communicate program expectations and next steps clearly to clients and families.
• Collaborate with the clinical team, sharing assessment findings for care planning.
• Identify barriers to engagement and work with clients and families to address concerns.
• Maintain compliant documentation of assessments, recommendations, and communications.
• Stay informed on best practices to improve admissions processes.

Skills

Intake assessments

Interpersonal communication

Problem solving

Independent & team work

Education

Master's degree in psychology, counseling, social work, LMFT/LMHC/LICSW or related field

Active MA licensure (LICSW/LMHC/LMFT) or equivalent

Tools

Microsoft Office

Various software programs

Job description

Guidelight Health is a cutting-edge behavioral healthcare company dedicated to transforming lives through high-quality PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing the well-being of those we serve. At Guidelight Health, we are building a team of passionate, forward-thinking professionals who are eager to be part of this exciting journey to reshape mental health care. Join us in making a lasting impact!

Title

Intake Therapist

Reports to

Director of Central Intake

Department/Location

Virtual, Clinical REMOTE

FLSA Status

Exempt

Role Summary

The Intake Therapist plays a vital role in Guidelight Health’s mission to provide compassionate, individualized mental health care. As the first point of contact for potential new clients, you will conduct in-depth biopsychosocial assessments to understand their unique needs of each client, guiding them to the right level of care. Through thoughtful evaluation and communication, you will facilitate a seamless transition into treatment, setting the foundation for meaningful progress. Additionally, you will collaborate closely with the clinical team, communicating relevant information about new admissions and ensuring seamless coordination.

Role Responsibilities

• Conduct thorough biopsychosocial intake assessments to evaluate client needs, strengths, and readiness for treatment.
• Serve as the first point of contact for potential clients, creating a welcoming and supportive introduction to Guidelight Health.
• Determine the most appropriate level of care for each client, ensuring alignment with their clinical needs and treatment goals.
• Clearly and compassionately communicate program expectations, treatment options, and next steps to clients and their families.
• Collaborate closely with the clinical treatment team, providing detailed assessment findings to support individualized care planning.
• Identify potential barriers to treatment engagement and work with clients and families to address concerns.
• Maintain accurate, timely, and compliant documentation of all assessments, recommendations, and communications.
• Stay informed on best practices in intake assessment and client engagement to continuously enhance the admissions process.

Required Qualifications

• Requires master's degree in psychology, counseling, social work, marriage and family therapy, or related field.
• Valid state Independent licensure as a Licensed Independent Clinical Social Worker (LICSW), Licensed Mental Health Counselor (LMHC) Licensed Marriage & Family Therapist (LMFT), or equivalent in the state of Massachusetts.
• Willingness and ability to obtain additional state licenses, as requested.
• If eligible based on licensure status and applicable state regulations, must be willing to provide formal clinical supervision to associate-level clinicians as part of Guidelight’s supervision program. This includes actively supporting the development of associate licensed professionals in accordance with organizational standards and state-specific supervisory requirements.
• Experience in behavioral therapy and counseling.
• Strong interpersonal, communication, and problem-solving skills.
• Ability to work independently and as part of a team.
• Demonstrated proficiency in the use of Microsoft Office and the ability to use various software programs.

Preferred Qualifications

• Experience providing Intake Assessments and offering treatment recommendations
• Previous IOP/PHP/Residential experience

Pay Range: $80,000 USD - $95,000 USD

Benefits & Perks

At Guidelight, we value a work-life integration culture. This approachallows our teammates to focus on what matters most to them, whilealso caring for our clients and fellow teammates. We have found thatthis promotes a sustainable and successful culture, and we offerthefollowing benefits to our teammates todemonstratethis commitmentto each other.

• Health & Wellness: Medical, dental, vision, HealthJoy unlimited therapy, UHC wellness program, HSA/FSA options, and pet insurance.
• Time Off: Responsible PTO, in lieu of a traditional accrual-based policy, which allows full-time and part-time employees to take the time they need, when they need it, while ensuring continuity of care and team collaboration
• 401(k): With company match.
• Licensing: All licensing fees covered, including opportunities for cross-licensure when applicable.
• Professional Development: Annual stipend for tuition reimbursement, ongoing education, or CEUs.
• Clinical Supervision & Growth: Pre-licensed clinicians receive structured clinical supervision toward licensure, and all clinicians benefit from best-in-class supervision grounded in our state-of-the-art PHP/IOP curriculum.