Intake Support Staff Manager

Queens District Attorney's Office; New York (NY); On-site; USD 84,000 - 89,000; Full time

Job summary

Queens District Attorney's Office in New York is seeking an Intake Support Staff Manager to oversee the Intake and Assessments Bureau, coordinating reports, data analysis, and staff workflow. The role emphasizes ensuring accuracy in bail statistics, court preparation, and timely invoicing for support services.

Ideal candidates will hold a Bachelor’s degree in a related field or equivalent experience, with strong written and verbal communication, attention to detail, and the ability to meet

Qualifications

• Bachelor’s degree preferred in Criminal Justice, Paralegal Studies or related area or equivalent education and/or experience.
• All candidates must have at least a high school diploma or its educational equivalent.
• Excellent written and verbal communication skills with the ability to communicate with all levels of staff, strong attention to detail and a proactive approach, including strong follow-up skills, accuracy, and the ability to meet deadlines.

Responsibilities

• Prepare and supervise reports and statistics for meetings with the District Attorney and Chief Assistant regarding matters including arrest to arraignment, complaint sworn time, Electronic Monitoring, Raise the Age, precinct and crime data, DATs, 343s, bail analysis, including CPL510.10-4-t, retail theft and other bureau matters.
• Creation and assistance in development of bureau power points, manuals, training materials and reports.
• Providing administrative assistance for Bureau Chief as needed.
• Assembling and creating templates and various schedules for supervisors, ADAs, TPAs and support staff.
• Retrieving and reviewing time sheets for ADAs and supervisors in Intake.
• Reviewing and approving the timesheets of all support staff assigned to the Intake Bureau.
• Creating and preparing templates and schedules for the Intake Extra Shift Program weekly, monthly and quarterly.
• Compiling payment requests for the Intake Extra Shift Program.
• Reviewing, coordinating and preparing spread sheets for payment of Intake transportation services.
• Coordinating with Bureau Chief and Administration regarding payment of monthly Intake transportation invoices.
• Reviewing and overseeing stock and supplies for the Intake bureau, which includes ordering and keeping track of paper, folders, toners, ink cartridges, other office supplies and deliveries; as well as ensuring drawers are filled with supplies as needed.
• Managing and overseeing duties for all Intake Support Staff. Training and supervising new and current Support Staff regarding preparation of all relevant documentation including but not limited to bail sheets and folders for court, answering phones, delivering court runs and preparation of bail statistics.
• Providing coverage for clerical staff who are out on vacation or unexpectedly ill when needed.
• Supervising status and maintenance of all copy machines, printers and order of protection printers. Making service requests for the bureau when needed.
• Performing other relevant duties as determined by EADA and/or Bureau Chief.

Skills

Written communication

Verbal communication

Attention to detail

Time management

Education

Bachelor’s degree preferred

High school diploma or equivalent required

Job description

The Office of the Queens County District Attorney (QDA) seeks an Intake Support Staff Manager to manage the support staff of the Intake and Assessments Bureau. The Intake and Assessments Bureau is responsible for assessing and analyzing charges at the arrest stage of a criminal prosecution.

The Intake Support Staff Manager will be responsible for a variety of administrative duties including, but not limited to:

• Preparation and supervision of the preparation of reports and statistics for meetings with the District Attorney and Chief Assistant regarding matters including arrest to arraignment, complaint sworn time, Electronic Monitoring, Raise the Age, precinct and crime data, DATs, 343s, bail analysis, including CPL510.10-4-t, retail theft and other bureau matters.
• Creation and assistance in development of bureau power points, manuals, training materials and reports.
• Providing administrative assistance for Bureau Chief as needed.
• Assembling and creating templates and various schedules for supervisors, ADAs, TPAs and support staff.
• Retrieving and reviewing time sheets for ADAs and supervisors in Intake.
• Reviewing and approving the timesheets of all support staff assigned to the Intake Bureau.
• Creating and preparing templates and schedules for the Intake Extra Shift Program weekly, monthly and quarterly.
• Compiling payment requests for the Intake Extra Shift Program.
• Reviewing, coordinating and preparing spread sheets for payment of Intake transportation services.
• Coordinating with Bureau Chief and Administration regarding payment of monthly Intake transportation invoices.
• Reviewing and overseeing stock and supplies for the Intake bureau, which includes ordering and keeping track of paper, folders, toners, ink cartridges, other office supplies and deliveries; as well as ensuring drawers are filled with supplies as needed.
• Managing and overseeing duties for all Intake Support Staff. Training and supervising new and current Support Staff regarding preparation of all relevant documentation including but not limited to bail sheets and folders for court, answering phones, delivering court runs and preparation of bail statistics.
• Providing coverage for clerical staff who are out on vacation or unexpectedly ill when needed.
• Supervising status and maintenance of all copy machines, printers and order of protection printers. Making service requests for the bureau when needed.
• Performing other relevant duties as determined by EADA and/or Bureau Chief.

Preferred Education and Qualification Requirements:

Bachelor’s degree preferred in Criminal Justice, Paralegal Studies or related area or equivalent education and/or experience. All candidates must have at least a high school diploma or its educational equivalent.

The candidate must have excellent written and verbal communication skills with the ability to communicate with all levels of staff, as well as strong attention to detail and a proactive approach, including strong follow-up skills, accuracy, and the ability to meet deadlines. Adherence to strict requirements regarding legal records management, data protection, and privacy/confidentiality is imperative.

Preferred Skills:

• Candidates with experience as a Trial Preparation Assistant or Paralegal with a District Attorney Office.
• Candidates with supervisory experience.

ApplicantInformation:

Applicants must be willing to work evenings (12p.m. – 8 p.m.), weekends, and holidays.
Salary Range: $84,000 - $89,000

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.