Intake Supervisor — Mental Health Services Leader

Universal Health Services; Austin (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Generous PTO

Medical coverage

401K with match

SoFi refinancing

Tuition assistance

Career development

Pet insurance

Job summary

Austin Oaks Hospital, part of Universal Health Services, seeks an Intake Supervisor to oversee the intake department and ensure timely, clinically appropriate handling of referrals, inquiries, assessments, and admissions.

You will lead staff, monitor performance metrics, and collaborate with physicians, nurses, therapists, and other departments to support patient flow and safe admissions. A nursing background with supervisory experience is preferred.

Qualifications

• Graduation from an accredited nursing program.
• Licensed by the Board of Nurse Examiners for the State of Texas (or licensed in a compact state) OR a Licensed Therapist LPC, LMFT.
• 2 year psychiatric nursing experience required.
• Required 1 year supervisory experience.
• CPR and hospital de-escalation certifications (obtainable during orientation).
• Nationwide background check and pre-employment drug screen.

Responsibilities

• Oversee the daily operations of the intake department.
• Ensure referrals, inquiries, assessments and admissions are handled timely and professionally.
• Lead intake workflow management and coordinate with physicians, nurses, therapists, unit clerks and case management.
• Support patient flow, bed utilization, and safe admission practices.
• Maintain compliance with hospital policy and regulatory standards.

Skills

Leadership

Supervisory experience

Coaching

Team collaboration

Education

Nursing degree

Job description

Austin Oaks Hospital, part of Universal Health Services, seeks an Intake Supervisor to oversee the intake department and ensure timely, clinically appropriate handling of referrals, inquiries, assessments, and admissions.

You will lead staff, monitor performance metrics, and collaborate with physicians, nurses, therapists, and other departments to support patient flow and safe admissions. A nursing background with supervisory experience is preferred.