Intake Specialist, Remote, FT Weekdays

Concierge Home Care; Jacksonville (FL); Remote; USD 10,000 - 60,000; Full time

Job summary

Concierge Home Care is seeking an Intake Specialist to handle incoming patient referrals. This remote, full-time position requires exceptional customer service skills and attention to detail, with responsibilities including document processing and managing eligibility checks. Join a team dedicated to high-quality home health care.

Benefits

Three weeks of PTO, increasing to four after five years

Quarterly bonuses based on performance

401(k) options

Health, dental, vision, and HSA options

Mileage reimbursement or company vehicle

Data plan reimbursement

Qualifications

• Exceptional customer service skills required.
• Ability to multitask and prioritize tasks based on urgency.
• Familiarity with EMR systems preferred.

Responsibilities

• Manage incoming referrals and ensure required documents are complete.
• Process referrals with precision handling high volumes efficiently.
• Collaborate with the operations team for seamless coordination.

Skills

Customer service

Multitasking

Detail-oriented

Education

Experience with medical intake processes

Tools

Electronic Medical Record (EMR) systems

Job description

Join to apply for the Intake Specialist, Remote, FT Weekdays role at Concierge Home Care

4 days ago Be among the first 25 applicants

Join to apply for the Intake Specialist, Remote, FT Weekdays role at Concierge Home Care

This range is provided by Concierge Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $22.00/hr

Join the Team at Concierge Home Care – Where Care Changes Lives!

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values— Integrity, Caring, Quality, Service, Innovation, and Team —we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.

Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement.

Location:

This position is remote but must live within 30 minutes of a branch office.

Your Role As An Intake Specialist

• Serve as the first step in the patient care process by managing incoming referrals and ensuring all required documents and orders are complete.
• Process referrals with precision, handling a high volume of documents efficiently.
• Collaborate regularly with the operations team and sales department to ensure seamless coordination.
• Key responsibilities include:
• Processing new patient intakes.
• Conducting eligibility and benefit checks.
• Navigating EMR systems and other acceptance portals.
• Communicating with sales, operations, and referral sources.
• Managing and reconciling insurance changes on a weekly basis.
  
  

Qualifications

• Exceptional customer service skills.
• Ability to multitask and prioritize tasks based on urgency.
• Detail-oriented and capable of performing repetitive tasks efficiently.
• Experience with medical intake processes (preferred).
• Familiarity with Electronic Medical Record (EMR) systems and insurance portals (preferred)
  
  

Why Choose Concierge Home Care?

Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.

And when it comes to what we offer, we’ve got you covered:

• Professional Development: Ongoing training, mentorship opportunities, and support for career development.
• Comprehensive Benefits:
• Enjoy three weeks of PTO and annually increases to four weeks after five years.
• Earn quarterly bonuses based off individual and team performance.
• Plan for the future with our 401(k) options .
• Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
• Health, dental, vision, and HSA options.
• Mileage reimbursement or company vehicle (per company policy).
• Data plan reimbursement.
  
  

Take the First Step

Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives.

https://conciergehomecare.com/careers/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Home Health Care Services

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