Intake Specialist, Remote, Fri, Sat, Sun & Mon

Concierge Home Care; Jacksonville (FL); Remote; USD 10,000 - 60,000; Part time

Job summary

Concierge Home Care is seeking an Intake Specialist to manage patient referrals and documentation in a part-time remote role. The position requires exceptional customer service skills and detail-oriented multitasking abilities while contributing to high-quality home health care. Medical intake experience and proficiency in EMR systems are preferred for applicants wishing to join a dedicated team focused on enhancing patient care.

Benefits

Professional Development Opportunities

Three weeks of PTO

Quarterly Performance Bonuses

401(k) Options

Health, Dental, and Vision Options

Qualifications

• Exceptional customer service skills required.
• Detail-oriented and efficient in repetitive tasks.
• Preferred experience with medical intake processes and EMR systems.

Responsibilities

• Manage incoming referrals and required documentation.
• Process patient intakes and conduct eligibility checks.
• Collaborate with sales and operations teams.

Skills

Customer Service

Multitasking

Attention to Detail

Education

Experience with Medical Intake Processes

Familiarity with EMR Systems

Job description

Intake Specialist, Remote, Fri, Sat, Sun & Mon

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Intake Specialist, Remote, Fri, Sat, Sun & Mon

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This range is provided by Concierge Home Care. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$18.00/hr - $23.00/hr

Join the Team at Concierge Home Care – Where Care Changes Lives!

At Concierge Home Care, we believe in the power of home health care to change lives—for patients and team members alike. Our mission, “Caring for people who care for people,” is the foundation of who we are and what we do. Guided by our values— Integrity, Caring, Quality, Service, Innovation, and Team —we are dedicated to delivering compassionate, high-quality care that empowers patients to heal in the comfort of their own homes.

Since we opened our doors in 2015, Concierge Home Care has grown to serve over 57 counties across Florida, offering incredible opportunities for growth and career advancement.

Location:

This position is remote but must live within 30 minutes of a branch office.

Schedule

Friday 2:00 pm - 6:00 pm

Saturday & Sunday 8:30am - 5:00 pm

Monday 8:30 am - 2:00 pm

Your Role As An Intake Specialist

• Serve as the first step in the patient care process by managing incoming referrals and ensuring all required documents and orders are complete.
• Process referrals with precision, handling a high volume of documents efficiently.
• Collaborate regularly with the operations team and sales department to ensure seamless coordination.
• Key responsibilities include:
• Processing new patient intakes.
• Conducting eligibility and benefit checks.
• Navigating EMR systems and other acceptance portals.
• Communicating with sales, operations, and referral sources.
• Managing and reconciling insurance changes on a weekly basis.
  
  

Qualifications

• Exceptional customer service skills.
• Ability to multitask and prioritize tasks based on urgency.
• Detail-oriented and capable of performing repetitive tasks efficiently.
• Experience with medical intake processes (preferred).
• Familiarity with Electronic Medical Record (EMR) systems and insurance portals (preferred)
  
  

Why Choose Concierge Home Care?

Whether you’re new to home health or an experienced professional, you’ll have access to the tools and support needed to excel.

And when it comes to what we offer, we’ve got you covered:

• Professional Development: Ongoing training, mentorship opportunities, and support for career development.
• Comprehensive Benefits:
• Enjoy three weeks of PTO and annually increases to four weeks after five years.
• Earn quarterly bonuses based off individual and team performance.
• Plan for the future with our 401(k) options .
• Employee Assistance Program (EAP), pet insurance, legal assistance, and employee referral bonuses.
• Health, dental, vision, and HSA options.
• Mileage reimbursement or company vehicle (per company policy).
• Data plan reimbursement.
  
  

Take the First Step

Join Concierge Home Care and make a meaningful impact! Apply today to begin an exciting and rewarding career where care truly changes lives.

https://conciergehomecare.com/careers/

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Other

• Industries

  Home Health Care Services

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Intake Specialist, Remote Fri, Sat, Sun & Mon

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