Intake Specialist I

Lumicera; Northern (KY); Hybrid; USD 18,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Paid time off 20 days

4 weeks parental leave

9 paid holidays

401K company match up to 5%

Adoption Assistance Program

Flexible Spending Account

Job summary

Lumicera is seeking an Intake Specialist I to enroll new Specialty Pharmacy patients and manage patient records, demographics, allergies, medication history, comorbidities, and payer information. The role involves contacting patients and doctors, translating prescription information into the dispensing software, and triaging prior authorizations with providers and insurers.

The position supports a team under the Assoc.

Qualifications

• High school diploma or GED required; some college preferred.
• National CPhT and/or registration/licensure required per state.
• Minimum two years pharmacy support experience or healthcare environment experience preferred.
• Ability to work scheduled hours; shifts may vary; hours 8am–7pm Mon–Thu and 8am–6pm on Fri.
• Participate in, adhere to, and support compliance program objectives.
• Demonstrate cooperative and respectful interaction with other employees.

Responsibilities

• Place phone calls to new and existing Specialty Pharmacy patients.
• Enroll patients into specialty services including patient care management, copay assistance programs, and billing information.
• Answer inbound calls from patients, prescribers, and other healthcare professionals.
• Contact doctors to obtain necessary information.
• Manage assigned workflow queues and ensure accurate documentation of information and prescription order setup.
• Assist other areas in the facility as needed regarding pharmacy technician duties.

Skills

Teamwork and cooperation

Communication

Education

High school diploma or GED

Some college

Job description

Company

Lumicera

About Us

Lumicera - Lumicera Health Services Powered by Navitus - Innovative Specialty Pharmacy Solutions- Lumicera Health Services is defining the “new norm” in specialty pharmacy to optimize patient well-being through our core principles of transparency and stewardship. Here at Lumicera, our team members work in an environment that celebrates creativity and fosters diversity. Current associates must use SSO login option at https://employees-navitus.icims.com/ to be considered for internal opportunities. We are committed to providing equal employment opportunity to all applicants and employees and comply with all applicable nondiscrimination regulations, including those related to protected veterans and individuals with disabilities. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or handicap.

Pay Range

USD $20.00 - USD $21.96 /Hr.

STAR Bonus % (At Risk Maximum)

0.00 - Ineligible

Work Schedule Description (e.g. M-F 8am to 5pm)

6am CST to 7pm, CDT

Remote Work Notification

ATTENTION: Lumicera is unable to offer remote work to residents of Alaska, Connecticut, Delaware, Hawaii, Idaho, Kansas, Kentucky, Maine, Massachusetts, Mississippi, Montana, New Hampshire, New Mexico, North Dakota, Rhode Island, South Carolina, South Dakota, Vermont, Washington DC, West Virginia, and Wyoming.

Overview

Due to growth we are adding an Intake Specialist to our team!

Under direction from the Assoc. Manager, Patient Support Services and pharmacists in the Specialty Pharmacy, the Intake Specialist I is primarily responsible for enrolling new Specialty Pharmacy patients and ensuring that all pertinent patient information is contained within the record. Patient information shall include demographics, allergies, medication history, comorbidities, and payer information. The Intake Specialist I’s main objective is to place phone calls to new and existing patients, answer phone calls and contact the doctors and patients via fax or phone or other communication means. The Intake Specialist I is also responsible for accurately translating prescription information and all other information obtained to dispense the medication into the pharmacy dispensing software. The Intake Specialist I may also be responsible for obtaining information and assisting providers and insurance companies in triaging prior authorizations for patients of the specialty pharmacy. The Specialty Pharmacist is accountable for verifying the prescription entry. This position will function with and assist any other area in the facility as needed regarding pharmacy technician type duties.

Is this you? Find out more below!

Responsibilities

How do I make an impact on my team?

• Responsible for placing phone calls to new and existing Specialty Pharmacy patients
• Responsible for enrolling patients into specialty services which may include, patient care management, copay assistance programs, and billing information
• Responsible for answering the inbound calls from patients, prescribers, and other healthcare professionals
• Responsible for contacting doctors to obtain necessary information
• Responsible for managing the assigned workflow queues
• Responsible for accurate and thorough documentation of information and prescription order set up
• The Employee will act in accordance with all applicable federal and state laws and with the highest ethical standards that we consistently strive to achieve. Thus, legal and ethical compliance is an essential duty of each employee
• Other duties as assigned

Qualifications

What our team expects from you?

• High school diploma or GED
• Some college preferred
• National CPhT and/or registration/licensure required per employee’s residing state’s requirements
• Minimum two years pharmacy support experience or healthcare environment experience preferred
• Ability to work scheduled hours, shifts may vary based on department needs. Hours of operation are 8am to 7pm Monday thru Thursday and 8am to 6pm on Friday
• Participate in, adhere to, and support compliance program objectives
• The ability to consistently inter-actively cooperate and respectfully with other employees

What can you expect from Lumicera?

• Top of the industry benefits for Health, Dental, and Vision insurance
• 20 days paid time off
• 4 weeks paid parental leave
• 9 paid holidays
• 401K company match of up to 5% - No vesting requirement
• Adoption Assistance Program
• Flexible Spending Account

#LI-Remote

Location : Address

Remote

Location : Country

US