Intake Specialist

Naqvi Injury Law; Paradise (NV); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401K

Paid Time-Off

Holiday Pay

Our Awesome Team!

Job summary

Naqvi Injury Law is seeking an Intake Specialist to join its award-winning team in Nevada. You will be the first point of contact for prospective clients, gather pertinent details, and set the foundation for each case with a cheerful, confident demeanor and world-class customer service.

Ideal candidates bring stellar communication, strong organizational skills, and experience in a call-center or professional office environment. Bilingual Spanish is highly preferred.

Qualifications

• Customer service experience handling inquiries.
• Experience gathering case details from clients.
• Ability to remain calm and empathetic.
• Notary in Nevada is a plus.
• Bilingual Spanish preferred.

Responsibilities

• Answer calls and meet with prospective clients to gather details.
• Be the first impression and provide world-class service.
• Coordinate with intake and legal team.
• Maintain organized client information.

Skills

Stellar customer service

Bilingual Spanish

Verbal & written comms

Organization

Empathetic listener

Call center experience

Nevada Notary

Personal injury knowledge

Job description

Description

Naqvi Injury Law is currently seeking an Intake Specialist to join its award-winning team.

The Firm

Naqvi Injury Law is a personal injury law firm that has built a reputation for providing top-notch customer service. The Naqvi team is committed to the highest standards of professionalism and integrity, and the firm has been voted Best of Las Vegas Gold 11 times. Naqvi Injury Law provides a fun and welcoming atmosphere for its employees, while always striving to make a positive impact on the Las Vegas community.

The Position

Naqvi Injury Law is searching for a dependable and trustworthy Intake Specialist who possesses a positive, can-do attitude. This position entails answering calls and meeting with prospective clients to gather pertinent details and lay the foundation of their case. In this critical role, you will be the first impression that a potential client has of our firm and therefore must exude a cheerful and confident attitude while providing world-class customer service. A successful Intake Specialist is comfortable asking challenging questions while displaying high levels of patience, common sense and poise.

Naqvi Injury Law offers competitive salary with benefits.

• Medical, dental, and vision insurance


• Employee's medical premiums are paid by the company


• Life Insurance


• 401K


• Paid Time-Off


• Holiday Pay


• Our Awesome Team!

Requirements

Successful candidates must have a positive attitude along with a wide array of skills and talents, including the following:

• Stellar customer service


• Previous experience in personal injury law is preferred


• Excellent organizational skills


• Excellent verbal and written communication skills; this includes the ability to be an excellent/empathetic listener.


• Keen attention to detail


• Previous call center experience is helpful


• Current Nevada Notary is a plus


• Bilingual Spanish highly preferred

Naqvi Injury Law is an equal opportunity employer.