Intake Specialist

Remote Jobs; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

A humanitarian services organization seeks a dedicated professional to handle referrals and assist in case management for unaccompanied children. This role requires strong interpersonal skills and proficiency in Microsoft Office. The position offers competitive pay of up to $23.69 per hour, a flexible remote work environment, and comprehensive benefits, including medical and paid time off.

Benefits

Comprehensive benefits package including medical, dental, and vision insurance

Paid time off, sick days, and holidays

Opportunity for career advancement

Qualifications

• Minimum of 2 years of relevant professional experience in human services.
• Experience working with refugee and/or immigrant populations preferred.

Responsibilities

• Complete all duties related to the acceptance of referrals within the UC portal system.
• Evaluate Post Release Services case referrals and categorize them based on established parameters.
• Coordinate with Regional Coordinators, Supervisors, and Case Managers regarding case intake capacity.
• Perform data entry in the employer’s ETO database.
• Assist in developing and facilitating training related to the intake process.

Skills

Strong relationship-building

Networking skills

Microsoft Office proficiency

Education

High School diploma

Bachelor's degree in social work or related field

Job description

Overview

Employer Industry: Humanitarian Services

Why consider this job opportunity:

• Salary up to $23.69 per hour
• Opportunity for career advancement and growth within a global organization
• Flexible remote work environment
• Comprehensive benefits package including medical, dental, and vision insurance
• Paid time off, sick days, and holidays
• Chance to make a positive impact on the lives of unaccompanied children and their families

What to Expect (Job Responsibilities):

• Complete all duties related to the acceptance of referrals within the unaccompanied children (UC) portal system
• Evaluate Post Release Services case referrals and categorize them based on established parameters
• Coordinate with Regional Coordinators, Supervisors, and Case Managers regarding case intake capacity
• Perform data entry in the employer’s ETO database and generate weekly capacity reports
• Assist in the development and facilitation of training related to the intake process

What is Required (Qualifications):

• High School diploma required; Bachelor's degree in social work or related field preferred
• Minimum of 2 years of relevant professional experience in human services
• Experience working with refugee and/or immigrant populations preferred
• Strong relationship-building and networking skills
• Proficiency in Microsoft Office applications and digital tools for data entry and research

How to Stand Out (Preferred Qualifications):

• Experience in multi-cultural environments
• Self-starter with excellent problem-solving skills
• Attention to detail and accuracy in work product
• Fluency in additional languages