Intake Specialist

Rogers Behavioral Health; Brown Deer (WI); On-site; USD 45,000 - 60,000; Full time

Job summary

Rogers Behavioral Health, based in Brown Deer, Wisconsin, seeks a POOL Intake Specialist for all shifts. This position mandates performing patient administration duties and collaborating with the health care team to ensure continuity of care, requiring a Bachelor’s Degree in human services.

Preferred qualifications include familiarity with insurance procedures, medical terminology, and proficiency in software programs. A background in psychiatric clinical criteria and self-defense training is also essential for this role.

Qualifications

• Bachelor’s degree required, preferably in human services.
• Experience in insurance procedures in a health care setting preferred.
• Knowledge of medical terminology preferred.
• Demonstrated proficiency with software programs.
• Working knowledge of managed care procedures and criteria.
• Knowledge of psychiatric clinical criteria.
• Knowledge of medical/psychiatric diagnosis and treatment process.
• Formal self‑defense training required within 60 days of hire.

Responsibilities

• Perform patient administration duties.
• Collaborate with health care team for continuity of care.

Skills

Knowledge of medical terminology

Experience in insurance procedures

Proficiency with software programs

Knowledge of psychiatric clinical criteria

Knowledge of medical/psychiatric diagnosis

Education

Bachelor’s Degree in human services

Job description

Based in Wisconsin since 1907, Rogers Behavioral Health is a private, not‑for‑profit provider of behavioral health services and is nationally recognized for its specialized psychiatry and addiction services. Anchored by the main campus in Oconomowoc, WI, Rogers offers evidence‑based treatment for adults, children, and adolescents with depression and other mood disorders, eating disorders, addiction, obsessive‑compulsive and anxiety disorders, and Trauma (PTSD).

Rogers provides residential care and has three inpatient facilities that serve southeastern Wisconsin. Rogers also offers outpatient services throughout the state of Wisconsin as well as in California, Florida, Illinois, Minnesota, Pennsylvania, and Tennessee.

The System also includes Rogers Behavioral Health Foundation, which supports patient care, programs, and research; and Rogers InHealth, an initiative that works to eliminate the stigma of mental health challenges.

Job Description

Rogers Behavioral Health, the area's leader in behavioral health services, is looking for a POOL Intake Specialist to join our BROWN DEER location on ALL shifts.

The Intake Specialist performs the duties of patient administration. Collaborates with members of the health care team to promote continuity of care and cost-effective practice patterns.

To apply, please visit rogersbh.org/careers and complete an online application.

EOE/MFDV

Qualifications

1. 1. Bachelor’s Degree required, preferably in human services.
2. 2. Experience in insurance procedures in a health care setting preferred
3. 3. Knowledge of medical terminology preferred.
4. 4. Experience with computers and demonstrated proficiency with software programs.
5. 5. Working knowledge of managed care environment, procedures and criteria.
6. 6. Knowledge of psychiatric clinical criteria.
7. 7. Knowledge of medical/psychiatric/chemical dependency diagnosis, treatment process, and JCAHO medical record standards.
8. 8. Formal self‑defense training is required within sixty (60) days of the date of hire. Annual re‑certification is required.

EOE/MFDV

Additional Information

All your information will be kept confidential according to EEO guidelines.