Intake Services Coordinator

Partners For Quality; Pittsburgh (Allegheny County); On-site; Full time

Job summary

A leading non-profit organization in Pittsburgh seeks an Intake Services Coordinator to manage intake functions for mental health programs. This full-time role involves coordinating resources, ensuring compliance with policies, and collaborating with community agencies. Ideal candidates will have experience in child/adolescent mental health services and excellent communication skills.

Benefits

Health, Dental and Vision Insurances

$1,200 cash payout option in lieu of Health Insurance coverage

Paid Days Off / year

Wellness Days (2 per year)

Employee Activities, Rewards and Recognition Programs

Qualifications

• Minimum of two years’ experience in child/adolescent and family mental health services.
• Valid Driver’s License and use of personal vehicle required.
• Act 33 / 34 and FBI clearances required.

Responsibilities

• Coordinating intake functions for all programs.
• Explaining services and policies to callers.
• Ensuring completion of intake paperwork.

Skills

Excellent communication

Computer skills

Education

High School Diploma or GED

Bachelor's degree in Psychology, Social Work or other Human Services field

Job description

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Overview

Overview

ORGANIZATION: Allegheny Children’s Initiative

DEPARTMENT: Administration

POSITION: Intake Services Coordinator

STATUS: Full Time; 40 hours / week

SCHEDULE / HOURS: Monday through Friday; 9:00 AM to 5:00 PM

LOCATION: Pittsburgh (South Side)

SALARY / WAGES: $18 - $18.50

Allegheny Children’s Initiative, a subsidiary of Partners For Quality Inc., is a non-profit organization that provides mental and behavioral health community-based services to children, adolescents and families throughout Allegheny County. Based in Pittsburgh’s South Side, we provide Intensive Behavioral Health Services, Service Coordination, Student Assistance, Parent-Child Interaction Therapy, and Family Based Mental Health programs. ACI has earned certification from the Council On Accreditation.

Responsibilities

The Intake Services Coordinator is responsible for coordinating intake functions for all programs. Duties include, but are not limited to:

• Explain the general nature, goals, and policies of ACI services and programs to callers. The Intake Services Coordinator will have an operational awareness of all program rules, policies, and procedures and be able to educate callers about them as necessary.
• Assist callers to identify, link, access, and coordinate resources outside of what ACI provides if necessary
• Ensure completion of the required intake paperwork, including all referral forms, pre-certifications, tracking logs. Intake Services Coordinator will assist in the completion of the referral documentation if necessary, including gathering pertinent consumer needs/concerns and collaborating with other professionals to gather pertinent historical data, prior treatment records, and evaluations.
• Work closely and collaboratively with Program Directors as well as external SC’s and ASC’s or other system representatives to maintain and share updated information regarding program capacities and vacancies in order insure timely access to ACI programs
• Maintain liaisons with community agencies including MCO, MH/ID, CYF and other professionals serving the needs of children and families to develop an ongoing and reciprocal referral system by which consumers and families may enter treatment or be assessed and referred to another more appropriate treatment source as deemed necessary following the initial intake assessment or referrals can be linked and coordinated with the appropriate ACI services.
• Coordinate and attend marketing events and community outreach for ACI programs.
• Ensure electronic health record is maintained with all information obtained from referral form, as well as any updated information
• Verify all open consumers insurance daily using EVS. Review the consumers who are not eligible for Medical Assistance and communicate that information to the appropriate directors and staff working with the family
• Maintain strict compliance with all ACI Personnel and Departmental Policies and Procedures, State Regulations, MCO requirements and COA Standards
• Perform other related duties as assigned
  
  

Benefits

• Full Time employees enjoy a comprehensive benefits package:
• Health, Dental and Vision Insurances
• $1,200 cash payout option in lieu of Health Insurance coverage
• Healthcare Flexible Spending Account
• Dependent Care Flexible Spending Account
• 16 to 26 Paid Days Off / year
• Wellness Days (2 per year)
• Sick Time
• 8 Paid Holidays
• Short Term Disability
• Long Term Disability
• Life Insurance
• Optional 401(k) with Employer match
  
  

WORK PERKS

• Paid orientation and training
• Free parking (select locations)
• Employee Activities, Rewards and Recognition Programs
• Comprehensive Employee Assistance Program
  
  

APPLY TO THIS POSITION

Interested applicants can choose to apply in any of the following ways:

Complete an employment application online

Email resumes:[e-mail]

Partners For Quality and its family of agencies are an equal opportunity employer

EOE

Qualifications

• High School Diploma or GED
• (Preferred) Bachelor’s degree in Psychology, Social Work or other Human Services field from an accredited college or university.
• Minimum of two years’ experience; preferably in the areas of child/adolescent and family mental health services.
• Excellent communication and computer skills
• Valid Driver’s License
• Use of personal vehicle required
• Act 33 / 34 and FBI clearances required
  
  

Minimum Compensation

USD $18.00/Hr.

Maximum Compensation

USD $18.50/Hr.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Individual and Family Services

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