Intake Representative - Primary Care

Prime Healthcare; Reno (NV); On-site; USD 36,000 - 54,000; Full time

Job summary

Saint Mary's Medical Group in Reno, NV is seeking an Intake Representative to join a hospital-based team dedicated to quality patient service. You will interview patients and guardians, collect demographic and insurance data, and obtain authorizations to support timely admission processes.

The role requires basic computer data entry, collaboration with PBX/reception, and the use of age-appropriate communication with diverse populations. Previous hospital intake experience is preferred.

Qualifications

• Previous hospital admissions experience preferred.
• Knowledge of medical terminology preferred.

Responsibilities

• Interview patients or their representatives to collect identifying, demographic, insurance, and authorization information.
• Interface with the PBX operator and reception areas; input and retrieve data on a computer.
• Communicate with patients using age-appropriate approaches and maintain proficiency in medical terminology.

Skills

Medical terminology

Job description

Overview

Join an award-winning team of dedicated professionals committed to our core values of quality, compassion and community! Saint Mary's Medical Group is affiliated with Saint Mary’s Regional Medical Center, one of the nation’s “100 Top Hospitals” and “A” rated for patient safety. We offer incredible opportunities to expand your horizons and be part of a community dedicated to making a difference.

Responsibilities

The Intake Representative interviews the patient or his/her representative to obtain identifying and verifying information, such as patient/s name, address, age, date of birth, social security number, occupation, insurance information and obtaining authorization. Also, have the capabilities of interfacing with the PBX operator and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe.

Qualifications

EDUCATION, EXPERIENCE, TRAINING

1. Previous hospital experience as an admissions representative preferred.

2. Knowledge of medical terminology preferred.

Employment Status

Full Time

Shift

Days

Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf