Intake Counselor - Evening

Universal Health Services; West Columbia (SC); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Career development opportunities

Diverse programming

Competitive compensation

Medical, dental, vision plans

Employee Assistance Program

401(k) with company match

Pet Insurance

Tuition Assistance

Employee Referral Program

Benefits Guest Website

Job summary

Three Rivers Behavioral Health, a part of Universal Health Services, is seeking an intake/admissions professional to serve as the first point of contact for referrals and potential patients. You will conduct assessments, assist with admissions, and document findings to support appropriate referrals and care paths.

The role includes triage, precertification, data entry, and clinical documentation for a Monday–Friday, 3:00 PM–11:30 PM shift.

Qualifications

• Masters degree in Psychology, Counseling or Social Work required (or equivalent).
• Prior intake, assessment, admission and crisis intervention experience with psychiatric population.
• Understanding of EMTALA guidelines, HIPAA regulations, and third-party payer knowledge preferred.
• Ability to handle interruptions, move between tasks, and stay calm in stressful situations.
• Strong verbal and written communication skills; detail oriented; strong computer skills.

Responsibilities

• Serve as the first point of contact for referral sources and potential patients to schedule assessments/admissions.
• Thoroughly assess and complete the assessment tool for all clients as required.
• Assist clients in being admitted or referred to the appropriate service or resource; document findings and recommendations.
• Triage, insurance precertification, data entry, and clinical documentation.

Skills

Communication skills

Crisis intervention

Computer skills

Confidentiality

Education

Masters degree in Psychology, Counseling or Social Work

RN License (SC) - ADN/BSN acceptable

Job description

Responsibilities

Three Rivers Behavioral Health is a 136-bed treatment facility that specializes in quality behavioral health and substance abuse services for adolescents and adults. We offer a full continuum of care through an integrated system of inpatient, partial hospitalization and intensive outpatient programs. Conveniently located between I-20 (Exit 61) and I-26 (Exit 110) in West Columbia, SC, our team of 300+ high quality employees describe working here as \"family atmosphere,\" \"supportive leadership,\" and \"life-changing.\" Progressive professionals in the fields of psychiatry, medicine, nursing, social services, and activity therapy serve hundreds of adults and adolescents each month with the common goal of creating new beginnings. Healthcare professionals have a unique opportunity to affect lives for the better each and every day. Choose Three Rivers and start your life-changing journey today.

JOB SUMMARY

Serves as the first point of contact for referral sources and potential patients to schedule assessments and/or admissions. Thoroughly assesses and completes the assessment tool for all clients as required by Three Rivers Behavioral Health. Assist clients in being admitted or referred out to the service or resource to best address their needs. Documenting findings, recommendations and outcome. Triage, insurance precertification, computer entry and data analysis & clinical documentation. The position is Monday – Friday, 3pm - 11:30pm.

KEY RESPONSIBILITIES

• Ability to maintain confidentiality at all times
• Ability to effectively and appropriately communicate with coworkers, referral sources, transportation personnel, patients, and their families
• Must be able to respond immediately to crisis situations concerning patients and/or family members; must be able to work and concentrate amidst distractions, such as noise, conversation, and foot traffic.

BENEFITS

• Career development opportunities across UHS and our 300+ locations!
• Diverse programming to expand your experience
• Competitive Compensation & Generous Paid Time Off
• Excellent Medical, Dental, Vision and Prescription Drug Plans
• Employee Assistance Program
• 401(K) with company match and discounted stock plan
• Pet Insurance
• SoFi Student Loan Refinancing Program
• Tuition Assistance
• Employee Referral Program
• More information is available on our Benefits Guest Website: benefits.uhsguest.com

About Universal Health Services

One of the nation’s largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500®corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World’s Most Admired Companies™ and in 2025, was listed in Forbes ranking of America’s Largest Public Companies.

Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom. For additional information visit www.uhs.com.

From Fortune, ©2025, 2026 Fortune Media IP Limited. All rights reserved. Used under license.

Qualifications

Job Requirements

• Masters degree in Psychology, Counseling or Social Work OR ADN/BSN and current SC RN License.
• Prior intake, assessment, admission and crisis intervention experience with a psychiatric mental health population, preferably in an inpatient setting.
• Prefer knowledge of hospital admission functions, psychological assessment and risk assessment, psychiatric diagnoses symptomology, basic chemical dependency, age specific growth and development and crisis and behavior management.
• Understanding of EMTALA guidelines, HIPAA regulations, and third-party payer knowledge preferred.
• Ability to handle interruptions often and be able to move from one task to another; must be flexible and not easily frustrated in dealing with differences of opinion.
• Strong verbal & written communication skills; Detail oriented & strong computer skills
• Must be able to exercise self-control in potentially volatile situations, such as being verbally or physically confronted in a threatening or aggressive manner
• Must be able to work and concentrate amidst distractions, such as noise, conversation, and foot traffic
• Ability to work in a fast paced environment

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates.

UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.