Intake Counsellor - Philippines

Lyra Health; Flippin (AR, KY); On-site; USD 8,800 - 12,000; Full time

Job summary

Lyra Health seeks an Intake Counsellor (Philippines) to provide telephonic, evidence-based counselling and information support to employees of client companies. The role requires a Master's in Psychology or Counselling with active PRC registration and the ability to relocate to Malaysia with sponsor support for work permits.

Fluency in Tagalog and English is essential, and experience in Employee Assistance Programs is preferred.

Qualifications

• Master's in Psychology or Counselling required.
• Active PRC registration or licence to practice.
• Willing to relocate to Malaysia; relocation/accommodation not provided.
• Fluent in Tagalog and English.
• EAP experience preferred.

Responsibilities

• Provide telephonic, evidence-based counselling and information support to employees.
• Support employees of client companies with short-term counselling needs.
• May use AI tools to assist HR screening and resume review.

Skills

Bilingual English/Tagalog

Education

Master's in Psychology

PRC Registration

Counselling license

Job description

Intake Counsellor - Philippines

Job requirement details:

Primary role:

To provide high quality solution-focused counselling and information support services telephonically to employeesof our client companies. Provide evidence-based counselling support.

Qualifications required:

• Minimum of Master's in Psychology or Counselling.
• Active and Valid registration with the Professional Regulation Commission (PRC) as Registered Psychologist or Registered Psychometrician. If your master's degree is counselling, you must hold a valid license to practice counselling in theAbility to provide counselling within a short - term framework.
• A Person has to be willing to relocate to Malaysia, we will sponsor a working permit, but the person needs to bear their own relocation and accommodation.
• Tagalog and English languages are essential.
• Experience in the Employee Assistance Program (EAP) field preferrable.

Remuneration: On an average between - PHP 50,000 to PHP 70,000 per month. (This depends upon profile and Interview feedback).₱5 - ₱10 a month

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, summarizing interviews, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.