Intake Coordinator - supporting Mountain Time hours

NeuroPsychiatric Hospitals; Phoenix (AZ); Remote; USD 45,000 - 65,000; Full time

Job summary

NeuroPsychiatric Hospitals is seeking a Clinical Intake Coordinator to enhance patient intake processes. This remote position involves evaluating referrals, communicating with hospitals, and maintaining high standards in patient admissions. Ideal candidates will have an associate degree and experience in psychiatric admissions or related fields.

Benefits

Remote working environment

Competitive hourly rates

Cell phone stipends

Medical, Dental, and Vision Insurance

NPH 401(k) plan with up to 4% Company match

Employee Assistance Program (EAP) Programs

Generous PTO and Time Off Policy

Special tuition offers through Capella University

Work/life balance with professional growth opportunities

Employee Discounts through LifeMart

Qualifications

• CPR and CPI certification required during orientation.
• Minimum of 1 year experience in an acute psychiatric admissions department preferred.
• Experience in marketing, community relations preferred.

Responsibilities

• Plan, direct, and evaluate potential patients through assigned referral system.
• Establish communication with admitting hospitals for an efficient admission process.
• Build relationships with physicians and hospitals to market facilities.

Skills

Customer service

Communication

Multi-tasking

Technology usage

Education

Associate's Degree in social work, psychology, counseling, human services, nursing or public health

Bachelor's degree preferred

Current and active LPN or RN license preferred

Social work licensure preferred

Tools

NaviHealth

Transferral

Job description

About Us

HEALING THE BODY AND MIND….

Founded fifteen (15) years ago,NeuroPsychiatric Hospitalsis the largest hospital system in the nation providing care to patients with both neurological and medical needs. We are unique in that we serve a population which others have been previously been unable to, largely due the patient’s underlying medial issues. Our facilities maintain an inter-disciplinary focus using a multi-specialty approach for both neuropsychiatric and complex medical care issues. This proven approach provides unrivaled quality care for all of our patients. With nine current hospitals across Indiana, Arizona, and Texas, we are continuing our growth to ensure better access to our unique model of care.

Overview

NPH is growing the Clinical Intake Coordinator team to serve our patients and intake function across all markets for both day and night shifts. We are looking for someone to work on Mountain Time to support our Arizona facility. The Intake Coordinator will work on a remote team that will have a high impact on patient outcomes and success.

Benefits of joining the NPH Clinical Intake Team

• Remote working environment
• Competitive hourly rates
• Cell phone stipends
• Medical, Dental, and Vision Insurance
• NPH 401(k) plan with up to 4% Company match
• Employee Assistance Program (EAP) Programs
• Generous PTO and Time Off Policy
• Special tuition offers through Capella University
• Work/life balance with great professional growth opportunities
• Employee Discounts through LifeMart

Available Shifts and Hours

We are looking for both day and night shift. Our schedule provides flexibility through 12-hour shifts in a remote setting. The Intake Coordinator will work 3-4 days per week with the opportunity to work up to 40 hours with rotating weekends.

Responsibilities

Clinical Intake Coordinator Responsibilities

• Plan, direct, and evaluate potential patients through assigned referral system
• Establish consistent communication with admitting hospitals to ensure a best-in-class admission process for patients, families, and NPH team members.
• Works with Outreach Managers to assess the needs of patients in accordance with the Pre- Screening Evaluation Form and initiates
• Builds a positive relationship with our physicians, physician office staff, and hospitals to help market our facilities and their services.
• Educate discharge planners, physicians, and other appropriate referral sources for admissions into the facilities.

Qualifications

Clinical Intake Coordinator Requirements

• Associate's Degree in social work, psychology, counseling, human services, nursing or public health field required. Bachelor's degree preferred.
• Current and active LPN or RN license in state of residence preferred. Social work licensure in the state of residence preferred.
• CPR and CPI certification required and obtained during orientation, if applicable.
• Minimum of 1 year of experience working in an acute psychiatric admissions department preferred.
• Experience in marketing, community relations, or discharge planning preferred.
• Familiarity with a referral system a plus; we use NaviHealth and Transferral
• High aptitude for muti-tasking and using technology in a fast pace environment
• Proven customer service and communication skills to handle questions and concerns in a professional and timely manner