Intake Coordinator - RN

Beaumont ASHN LLC; Detroit (MI); On-site; USD 70,000 - 95,000; Full time

Job summary

Beaumont ASHN LLC is seeking an RN Case Manager for hospice admissions coordination. You will collaborate with referral sources, physicians, and leadership to ensure timely admission and accurate documentation.

This role emphasizes patient-centered care and strict adherence to policies and regulations. Qualifications include an RN license and hospice experience; familiarity with Medicare/Medicaid regulations and clinical software is preferred.

Qualifications

• Two years hospice experience with 1 year as an RN Case Manager preferred.
• Knowledge of Hospice Conditions of Participation.
• Proficient with Microsoft Office, HCHB, Epic and other healthcare portals.
• Knowledge of Medicare/Medicaid Regulations.

Responsibilities

• Coordinate the transition from care to hospice program with referral sources.
• Collaborate with physicians/medical directors for terminal illness certification.
• Ensure smooth transition into hospice program with leadership and field staff.
• Obtain physician orders for initiation of care into hospice program.
• Update physicians and referral sources on changing patient needs.

Skills

Hospice experience

Interpersonal skills

Discharge planning

Time management

Detail oriented

Education

RN license (state specified)

Tools

Microsoft Office

HCHB

Epic

Job description

Our culture and people are what set us apart from other post-acute care providers. We’re dedicated to the growth and development of our team to set them up for success. We CARE for our patients like they are our own FAMILY.

Summary

This position collaborates with referral sources to coordinate the initiation of admission into the hospice program. Coordinates patient referral and identifies hospice appropriateness with documentation of terminal eligibility criteria. Actively participates in outstanding customer service and accepts responsibility in maintaining relationships with referral sources to increase access to hospice services. Complies with all agency policies and legal rules and regulations.

Key Responsibilities

• Collaborates with a variety of referral sources to coordinate the transition from care from a facility or office into the hospice program
• Collaborates with attending physicians /medical directors to obtain the certification of terminal illness
• Collaborates with hospice leadership team as well as field staff to ensure smooth transition into the hospice program
• Obtains appropriate physician orders both written and verbal for initiation of care into the hospice program
• Obtains order verification and approval as required by regulation and/or policy
• Updates physicians and referral sources of changing needs of patients prior to discharge
• Notifies scheduling of patient needs; allowing for admission into the hospice program
• Participates in problem resolution as needed
• Assists agency staff, referral source, physician, and the patient in establishing a plan of care for the patient prior to admission to the hospice program
• Orders medical supplies and durable medical equipment as needed to facilitate the transition to home
• Maintains contact with community referral sources to provide education and build relationships
• Develops and maintains relationships with acute care facilities, physician offices, skilled nursing facilities, long term care, rehab facilities to enhance referrals through phone, e-mail or in-person contact as appropriate
• Follows and coordinates care on active community patients who are admitted to a facility and return to home
• Documents accurate and complete patient information in a timely manner per policies and procedures
• Demonstrates financial prudence by minimizing waste of supplies, materials and time
• Adheres to productivity standards as set forth by the Company
• Demonstrates behaviors consistent with the service excellence standards set forth by the Company
• Other duties as assigned

Qualifications

• Two years of hospice experience with 1 year as an RN Case Manager preferred
• Knowledge of Hospice Conditions of Participation
• Preferred competency with technology including but not limited to Microsoft Office, HCHB, Epic, and other Healthcare portals
• Knowledge of Medicare/Medicaid Regulations
• Demonstrates honesty; keeps commitments; behaves in a consistent manner
• Maintains confidentiality of all patient information
• Requires interpersonal skills sufficient to interact effectively with patients, their families, interdisciplinary caregivers, peers, subordinates, and supervisors
• Experience with coordinating or managing discharge planning preferred
• Skilled in communication and time-management techniques
• Detail oriented with ability to oversee multiple responsibilities and ability to prioritize responsibilities

Education and Credentials

• Registered Nurse with current license in the state of Ohio
• Valid Driver’s license and proof of insurance required

We’ll help you put your passion for patient care to work.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change or new ones may be assigned at any time with or without notice. We are an Equal Opportunity Employer. Beaumont Home Health and Hospice is a partner with Alternate Solutions Health Network. ASHN will never ask, nor require a candidate to provide money for work equipment and network access during the application process. If you become aware of any instances where you as a candidate are asked to provide information and do not believe it is a legitimate request from Humana or affiliate, please contact [e-mail] to validate the request Post-acute care is at the center of improving health outcomes. We care for patients where they spend the majority of their time – in their homes. This privileged position allows us to see things that are invisible to a patient’s primary care or hospital physician, and to deliver the best possible care tailored to each patient’s setting. As the healthcare industry continues to evolve away from hospital-centric care, our work, caring for patients in their homes becomes more important than ever. Our success helping patients recover comes from engaging with them. We start at the facility bedside and coordinate each patient’s transition back to their home, ensuring a smooth transition and that the care plan is right for them. We support complex, high-acuity, medically-at-risk aging patients. This is the most challenging group of individuals to serve, and we find it the most rewarding. And we do this all in partnership with health systems. Together we create a seamless care environment that enables patients to receive excellent care in the setting that best meets their needs.