Intake Coordinator - Community Based Mental Health Programs

Wisconsin Community Services, Inc.

Milwaukee (WI)

On-site

USD 45,400 - 61,300

Full time

14 days+

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Job summary

A leading organization in community-based mental health services is seeking an Intake Coordinator to manage admissions and conduct intake interviews. Candidates should hold a Master’s Degree in a Behavioral Science with extensive experience in mental health. This role allows for hands-on client interaction and requires strong organizational and multitasking skills.

Qualifications

1500 hours of documented experience with serious mental illness.
No convictions or license revocations for background check.
Valid driver’s license and sufficient insurance.

Responsibilities

Conduct intake interviews and complete paperwork.
Enter referral information and schedule appointments.
Assist with client transportation and assign case managers.

Skills

Good computer skills

Organizational skills

Ability to multitask

Knowledge of mental illness

Accurate data entry

Education

Master’s Degree in a Behavioral Science

Job description

Intake Coordinator - Community Based Mental Health Programs

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Position Summary: This position is responsible for accepting referrals for admissions into the TCM and CSP programs, conducting the intake interviews, completing intake paperwork, and potentially carrying a small caseload until assigned to a permanent case manager.

Essential Functions:

Accept referrals for admission into the TCM/CSP programs; enter all referral information in the computer, review all medical records, and schedule intake appointments for all clients

Open TCM/CSP episodes in Provider Connect

Conduct intake interviews

Place the medical records in appropriate file folders

Inform Benefits staff of the new client, what benefits need to be applied for, and input billing information

Update spreadsheet to track all new admissions, civil commitments, and sex offender clients

Arrange for client transportation to and from WCS at the time of intake

Assist with assigning case managers to new clients based on caseload numbers

Other Duties and Responsibilities:

Attend staff meetings as needed

Assist with case management duties when not fully staffed as time allows

Job Qualifications:

Minimum Qualifications:

Master’s Degree in a Behavioral Science with documented 1500 hours of experience working with persons with serious and persistent mental illness

No convictions or license revocations that would fail a caregiver background check

Valid driver’s license with automobile and sufficient insurance to meet agency requirements

Knowledge, Skills and Abilities: Good computer skills including Word and Excel; accurate data entry; good organizational skills and the ability to multitask; ability to meet deadlines; some knowledge of mental illness and the ability to work with individuals diagnosed with mental illness.

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Job Responsibilities:

Essential Functions:

Accept referrals for admission into the TCM/CSP programs; enter all referral information in the computer, review all medical records, and schedule intake appointments for all clients
Open TCM/CSP episodes in Provider Connect
Conduct intake interviews
Place the medical records in appropriate file folders
Inform Benefits staff of the new client, what benefits need to be applied for, and input billing information
Update spreadsheet to track all new admissions, civil commitments, and sex offender clients
Arrange for client transportation to and from WCS at the time of intake
Assist with assigning case managers to new clients based on caseload numbers

Other Duties and Responsibilities:

Attend staff meetings as needed

Assist with case management duties when not fully staffed as time allows

Job Qualifications:

Minimum Qualifications:

Master’s Degree in a Behavioral Science with documented 1500 hours of experience working with persons with serious and persistent mental illness
No convictions or license revocations that would fail a caregiver background check
Valid driver’s license with automobile and sufficient insurance to meet agency requirements

pm21

Other Job Information (if applicable):

Personal Attributes: Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.

Working Conditions: Work is performed primarily in an office environment; most of the work is done sitting at a desk and using the computer; hours average 40 hours per week.

Physical Demands: Work is sedentary in nature and requires sitting for long periods of time with occasional trips to the printer and copier; hand and finger dexterity for data entry.

pm21

Seniority level