Intake Coordinator - Bilingual & Case Support (Program Wide)

Lone Star Legal Aid; Nacogdoches (TX); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid Leave

Job summary

Lone Star Legal Aid seeks an Intake Assistant for its Houston, Clute, and Nacogdoches offices. You will interview clients, prepare documents for attorneys, conduct basic research, and help manage case files with confidentiality.

Responsibilities include scheduling, data entry, filing with courts, and assisting with eligibility screening by phone or in person. High school diploma required; bilingual Spanish/English preferred. Reliable transportation to travel across counties served.

Qualifications

• High school diploma or equivalent.
• 2 years law office related experience or 1 year college (preferred).
• Good file processing and oral communication skills; data entry ability.
• Bilingual (Spanish & English) speaking/writing preferred.

Responsibilities

• Interviews clients and prepares documents to assist attorneys.
• Performs case related clerical tasks and processes files for opening/closing.
• Screens applicants for eligibility by telephone and in person.
• Filing with courts, agencies, and other tribunals; schedules client appointments.
• Collects and delivers documents; assists with data collection and photocopying.
• Maintains client privacy and upholds professional standards.

Skills

File processing

Oral communication

Interviewing

Assessment

Problem-solving

Data entry

Bilingual Spanish/English

Education

High school diploma or equivalent

Job description

Lone Star Legal Aid seeks an Intake Assistant for its Houston, Clute, and Nacogdoches offices. You will interview clients, prepare documents for attorneys, conduct basic research, and help manage case files with confidentiality.

Responsibilities include scheduling, data entry, filing with courts, and assisting with eligibility screening by phone or in person. High school diploma required; bilingual Spanish/English preferred. Reliable transportation to travel across counties served.