Intake Coordinator - Bilingual

Maxim Healthcare; San Luis Obispo (CA); Vor Ort; USD 34.000 - 37.000; Vollzeit

Benefits dieser Stelle

Weekly pay

Health, dental, vision, and life 보험

401(k) with company match

Employee discount program

Awards and recognition program

Career advancement

Training and mentorship

Zusammenfassung

Maxim Healthcare in California is seeking a compassionate Intake Coordinator to join our team. You will work with the Client Coordinator to manage referrals, intake, and service coordination while delivering excellent customer service.

Strong organizational skills, English and Spanish communication, and the ability to travel up to 25% are valued as you help schedule staff and open new cases in patient homes. Competitive pay: $25.00–$27.00 per hour plus benefits and growth opportunities.

Qualifikationen

• High School diploma required; LPN or higher preferred.
• 1+ year relevant experience preferred.
• Excellent written and verbal English; bilingual Spanish desirable.

Aufgaben

• Capture and relay patient referrals to management teams.
• Document incoming patient needs and service requests.
• Inform patients about available services clearly.
• Coordinate with operations to schedule staff promptly.
• Assist with opening new cases in patient homes.
• Record concerns and report to appropriate parties.
• Enter patient data into the system per policy.
• Support office staff with routine admin duties.
• Perform other duties as assigned.

Kenntnisse

Communication

Bilingual EN/ES

Organizational skills

Customer service

MS Office

Ausbildung

High School Diploma or equivalent

LPN license or college degree preferred

Tools

Microsoft Office Suite

Jobbeschreibung

Maxim Healthcare is seeking a compassionate, detail-oriented Intake Coordinator to join our team and play a vital role in ensuring timely and accurate patient care. This position works closely with the Client Coordinator and other staff to manage patient intake, coordinate services, and maintain high standards of customer service.

Why Join Maxim

• Competitive pay & weekly paychecks
• Health, dental, vision, and life insurance
• 401(k) savings plan with company matching
• Employee discount program; partnered with hundreds of vendors nationwide
• Awards and recognition program
• Opportunity for career advancement
• Comprehensive training and mentorship program

Key Responsibilities

• Capture and communicate patient referral information to management teams
• Process and document incoming patient needs, service requests, and changes
• Inform patients accurately about available services
• Collaborate with operations to schedule appropriate personnel promptly
• Assist with new case openings in patient homes
• Record and report patient and employee concerns to appropriate parties
• Enter patient data into the system of record per company policies
• Support office staff with routine administrative duties
• Perform other duties as assigned

Qualifications

• High School Diploma or equivalent required; LPN licensure and/or college degree preferred
• Minimum of 1 year of relevant experience preferred
• Ability to travel up to 25%
• Strong organizational and time management skills
• Excellent communication and customer service abilities
• Professional telephone manner and interpersonal skills
• Proficiency in Microsoft Office Suite (Word, Excel, Teams)
• Ability to lift up to 15 pounds
• Strong written and verbal communication skills in English and Spanish REQUIRED

Compensation

$25.00 - $27.00 an hour PLUS bonus potential #INDTA

Maxim Benefits

Health and Wellness

Medical/Prescription, Dental, Vision, Health Advocacy (company paid if enrolled Medical) and Health Advocate Employee Assistance Program

Retirement And Financial Security

Employee Assistance Program, Health Savings Account, 401(k) + Company Match, Profit Sharing, Short and Long Term Disability, Primary Caregiver Leave, Parental Leave, Life and Basic Accidental Death & Dismemberment Insurance, Voluntary Group Life Insurance and Supplemental Accidental Insurance, Hospital Expense Protection Plan, Critical Illness Insurance, Dependent Care Flexible Spending Account, Home and Auto Insurance discounts, Pet Insurance and Legal benefits

• Benefit eligibility is dependent on employment status.

Lifestyle Benefits

Paid Time Off and Company Paid Holidays, Transportation Benefits, Educational Assistance Program, College Partnership Program and Employee Discount Program

About Maxim Healthcare

Maxim Healthcare has been making a difference in the lives of our patients, caregivers, employees and communities for more than 30 years. We offer private duty nursing, skilled nursing, physical rehabilitation, companion care, respite care and behavioral care for individuals with chronic and acute illnesses and disabilities. Our commitment to quality customer service, compassionate patient care, and filling critical healthcare needs makes us a trusted partner wherever care is needed.

Maxim Healthcare, Inc. (“Maxim”) is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.