Intake Coordinator

Brighton Hospice; Saint Louis Park (MN); Hybrid; USD 28,000 - 34,000; Full time

Benefits offered by this job

Generous PTO

Hybrid at 6 months

Monthly bonus

Mileage reimbursement

Medical benefits

401k with employer match

Minimal on-call

Career growth

Job summary

Brighton Hospice in Minnesota is seeking an Intake Coordinator to join our compassionate team. You will answer inquiries, track referrals, and support chart reviews while maintaining high-quality patient care.

The role offers a hybrid in-office schedule after orientation, with opportunities for professional growth and a collaborative work environment that values communication and integrity.

Qualifications

• Minimum of two years’ experience in hospice or health care.
• Associate degree or equivalent college credential preferred.
• Proficient with Microsoft Word and Excel.
• Strong telephone and customer service skills.

Responsibilities

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Skills

Time management

Multitasking

Customer service

Communication skills

Education

Associate degree preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Why Brighton

At Brighton/Suncrest Hospice, we're more than a hospice provider—we're a compassionate team on a mission to change the expectation of hospice care in our communities. Our rapid growth is driven by one simple belief: exceptional patient care starts by investing in our people.

We are proud to be a Community Health Accreditation Partner (CHAP)-certified hospice. If you have a commitment to providing the highest quality of care to patients and their families, we would like to hear from you!

Benefits

• Generous PTO

• Monday - Friday, 8:30am-5:00pm
• In office full time until 6 months of employment, opportunity for hybrid at 6-month mark

• Pay range $20 - $25 hrly/DOE

• Monthly bonus opportunities

• Mileage reimbursement

• Medical, HSA, Dental, Vision, Life, EAP

• 401k plan with employer match and immediate 100% vesting after 90 days of employment

• Minimal to no on-call obligations

• Ongoing opportunities for professional growth and career advancement

Details

Join a team that's redefining hospice care!

Brighton/Suncrest Hospice is dedicated to providing exceptional care and service through a compassionate, supportive team that values communication, integrity, teamwork, and continuous growth.

As an Intake Coordinator you will:

• Answers telephone inquiries and channels them appropriately
• Assists with tracking and processing referrals
• Assist with audits and chart reviews as assigned
• Uploads documents to electronic medical records system
• Provides feedback on process and flow improvement
• Assists with scheduling goals of care and admission visits
• Work with sales team to receive incoming referral information
• Assists on weekends/holidays as needed
• Other duties as assigned by Director of Intake

Qualifications

• Minimum of two years’ experience preferably in hospice or health care setting, or graduation from a one- or two-year college preferred
• Proficient with Microsoft applications including Word and Excel
• Strong time management and organization skills
• Strong ability to multi task and prioritize
• Excellent telephone and customer service skills
• Proficient with medical terminology