Intake Coordinator

Enhabit Home Health & Hospice; Bourbonnais (IL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Generous PTO

401(k) matching

Medical, dental & vision coverage

Flexible spending accounts

Bonus opportunities

Continuing education & scholarships

Job summary

Enhabit Home Health & Hospice in Bourbonnais, IL seeks a Referral/Intake Coordinator to coordinate patient referrals and support smooth transitions to services with the branch and sales teams.

Requires a high school diploma, 2+ years in health care with home health/pediatrics, strong customer service, and Medicare knowledge. Nursing graduates are preferred; EHR skills and mobility device use are expected.

Qualifications

• High school diploma or equivalent required.
• At least 2 years of health care experience and 1 year in home health or pediatrics.
• Experience in customer service.
• Knowledge of Medicare guidelines governing home health/hospice.
• Basic tech skills and mobile device use.

Responsibilities

• Coordinate patient referrals and act as a resource for referral sources.
• Collaborate with branch and sales teams to ensure smooth transition to services.
• Apply knowledge of regulatory guidelines and governing processes.

Skills

Customer service

Regulatory knowledge

Communication skills

Tech literacy

Medicare knowledge

Education

Nursing degree preferred (RN/LPN)

Tools

EHR software

Job description

Overview

Looking for a career that makes a difference every day?

Discover a rewarding career at Enhabit Home Health & Hospice, one of the nation’s largest home-based care providers. Consistently recognized as a great place to work, Enhabit delivers exceptional care and fosters a collaborative culture that supports professional growth and ongoing development.

With strong organizational stability, a commitment to excellence, and careers rooted in purpose, Enhabit empowers team members to build forward-moving careers while expanding what’s possible for care in the home.

The Enhabit Advantage:

Enhabit offers competitive benefits designed to support well-being and help employees thrive in every stage of their careers. Eligible employees receive:

• Generous paid time off for full-time employees
• 401(k) matching
• Medical, dental and vision coverage
• Supplemental insurance options
• Flexible spending accounts
• Incentive bonus opportunities
• Continuing education and scholarship opportunities

Responsibilities

Coordinate patient referrals and serve as a resource for referral sources. Collaborate with the branch and sales teams to ensure adequate coordination and transition to services. Apply and demonstrate knowledge of regulatory guidelines and governing processes.

Qualifications

• Must possess a high school diploma or equivalent.
• Must have at least two years of experience in the health care industry and one year experience in home health or pediatrics.
• Must have demonstrated experience in customer service.
• Must have demonstrated knowledge of Medicare guidelines that govern a home health or hospice.
• Must have basic demonstrated technology skills, including operation of a mobile device.

Education and experience, preferred

• A graduate of an approved school of professional nursing and licensed in the state in which they currently practice is preferred; may be a registered nurse or licensed professional/vocational nurse.
• Experience with intake responsibilities and working with a multi-location company is preferred.

Requirements*

• Must possess a valid state driver license
• Must maintain automobile liability insurance as required by law
• Must maintain dependable transportation in good working condition
• Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license.

Additional Information

Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.