Intake Clinician - Behavioral Health Admissions (PRN)

SBH-El Paso, LLC; United States; On-site; USD 28,000 - 41,000; Full time

Job summary

Peak Behavioral Health in Santa Teresa, NM is seeking an Intake Clinician to manage admissions, conduct clinical intake assessments, and coordinate the prior authorization process. This PRN role requires strong interpersonal skills and experience with insurance verification and pre-certifications.

The position involves onsite work with collaboration across medical and psychiatric teams to determine appropriate levels of care and ensure timely admissions.

Qualifications

• Master's Degree from an accredited college or university in social work, counseling, psychology, mental health or a related field required.
• In some states, may also be a registered nurse, in which case, an associate's or bachelor's degree in nursing is required.
• One or more years' experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.
• Experience in the managed care pre-certification process, level of care assessments and utilization preferred.
• Experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities, and working effectively with people of diverse backgrounds.
• Outstanding interpersonal and interviewing and assessment skills.
• Skill in telephone etiquette and paging procedures.

Responsibilities

• Facilitates intake, admission, and prior authorization process for incoming patients.
• Performs insurance benefit verifications, disseminating the information gathered to patients, their families, and appropriate internal staff.
• Provides additional coverage for the Call Center Team - e.g. answers phones, processes admission requests, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
• Provides accurate and ongoing assessment of patient’s status in the admission and prior authorization process.
• Facilitates the response to requests for services, including the initial response, the assessment and referral process, the designation of appropriate level of care, initiation/intake into services, and appropriate follow up activity.
• Follows EMTALA regulations to complete insurance verification and precertification's, when appropriate.
• Responds to inquiries about the facility within facility policy timeframes.
• Schedules/completes pre-admission assessments and communicates recommendations to patients or their family.
• Collaborates with other facility medical and psychiatric personnel to ensure appropriate recommendations and admissions.
• Performs ongoing assessments of physical/function, emotional, social, spiritual and financial needs of patients and implements crisis intervention and referral.
• Provides education regarding healthcare and social resource systems to empower patients and their family to access resources independently.
• Maintains all the documentation involved with the admissions process.

Job description

Peak Behavioral Health in Santa Teresa, NM is seeking an Intake Clinician to manage admissions, conduct clinical intake assessments, and coordinate the prior authorization process. This PRN role requires strong interpersonal skills and experience with insurance verification and pre-certifications.

The position involves onsite work with collaboration across medical and psychiatric teams to determine appropriate levels of care and ensure timely admissions.