Intake Call Specialist

ignoredontpost; Louisville (KY); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading healthcare provider is seeking an Evaluation and Referral Admissions Clerk to join their multidisciplinary team. This role involves managing intake calls, completing admission paperwork, and collaborating with various hospital departments. Candidates should have a bachelor's degree and experience in behavioral health settings, along with strong communication skills.

Benefits

Challenging and rewarding work environment

Competitive Compensation

Career development opportunities

Referral Bonus Program

PTO Accrual

Qualifications

• Previous experience with direct patient care in a behavioral health setting preferred.
• Must maintain current CPR certification.
• Excellent verbal communication skills with patients and coworkers.

Responsibilities

• Answer all incoming intake calls and provide appropriate resolution.
• Complete admission paperwork and conduct patient safety rounding.
• Collaborate with hospital units and medical staff.

Skills

Communication

Teamwork

Computer Skills

Education

Bachelor’s degree

Job description

Responsibilities

EVALUATION AND REFERRAL ADMISSIONS CLERK

Every Weekend 11a-7p and Monday through Wednesday 1p-9p

Job Description

The Brook – KMI is a 98-bed hospital offering a full continuum of inpatient, extended care, residential, partial hospitalization, and outpatient services for adolescents, adults, and seniors.

Our specialized treatment services are provided by a multidisciplinary team of highly trained psychiatrists, psychologists, social workers, addiction counselors, nurses, pastoral counselors, and activity therapists.

The Brook Hospitals prides itself on the fact that our patients are referred directly to us by local professionals and organizations: physicians, psychologists, social workers, employee assistance professionals, community mental health centers, hospitals, schools, courts, social service agencies, and managed care organizations. These direct referrals and our high patient and family satisfaction rates reflect our effectiveness in treating mental illness and addictions.

Website: https://jobs.uhsinc.com/the-brook-kmi

Evaluation & Referral Coordinator / Admissions Clerk

• Answer all incoming intake calls and provide appropriate resolution.
• Perform clerical duties and data entry.
• Complete admission paperwork, including data entry; conduct patient safety rounding and follow-up calls for missed appointments.
• This position requires working with minimal supervision.
• Collaborate with hospital units, business office, medical staff, medical records, utilization review, marketing, nursing, and data processing teams.

Benefit Highlights

• Challenging and rewarding work environment
• Competitive Compensation
• Career development opportunities within UHS and its 300+ subsidiaries
• Referral Bonus Program
• PTO Accrual

About Universal Health Services

UHS is one of the nation’s largest and most respected providers of hospital and healthcare services. With revenues of $13.4 billion in 2022, UHS is a Fortune 500 company recognized as one of the World’s Most Admired Companies by Fortune and listed in Forbes' ranking of America’s Largest Public Companies. Headquartered in King of Prussia, PA, UHS employs approximately 94,000 staff across various healthcare facilities and services nationwide and in the UK. More info at www.uhs.com

Qualifications

Qualifications

• Education: A bachelor’s degree is preferred.
• Experience: Previous experience with direct patient care in a behavioral health setting is strongly preferred.
• Certifications: Must maintain current CPR certification.
• Computer Skills: Ability to learn through web-based programs, participate in employee surveys, and enroll in benefits.
• Communication: Excellent verbal communication skills with patients, coworkers, and visitors.
• Teamwork: Ability to actively participate in a treatment team environment.
• Service Excellence: Demonstrates all Service Excellence Standards consistently.

EEO Statement

UHS subsidiaries are committed to providing a respectful environment and are equal opportunity employers. We support recruitment, selection, promotion, and compensation without regard to race, color, religion, age, sex, gender identity, sexual orientation, genetic information, national origin, disability, veteran status, or any other protected characteristic. We value diversity and inclusion.

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