Intake & Authorization Support Specialist

Integrated Resources Inc.; Des Moines (IA); On-site; USD 32,000 - 40,000; Full time

Job summary

A leading healthcare organization is seeking an individual who will assist in the prior authorization process by managing member inquiries and providing support to staff. The role involves excellent communication skills and the ability to handle multitasking effectively. Candidates should have a High School Diploma and experience in a medical setting, contributing to the overall mission of the organization.

Qualifications

• Experience as a medical assistant or similar role required.
• Proficient PC skills and medical terminology knowledge preferred.
• Ability to handle and triage calls effectively.

Responsibilities

• Screens information received and directs members to the appropriate provider.
• Facilitates the authorization process for non-clinical requests.
• Acts as a resource for staff regarding prior authorization.

Skills

Interpersonal communication

Attention to detail

Confidentiality

Patience

Writing concise reports

Education

High School Diploma / GED

Tools

Windows OS

Word processing

Spreadsheet software

Database programs

Job description

A leading healthcare organization is seeking an individual who will assist in the prior authorization process by managing member inquiries and providing support to staff. The role involves excellent communication skills and the ability to handle multitasking effectively. Candidates should have a High School Diploma and experience in a medical setting, contributing to the overall mission of the organization.