Intake Associate

GOAT Group; Easton (AL); On-site; USD 32,000 - 42,000; Full time

Job summary

GOAT Group is seeking an Operations Support role to help manage product intake, consignments, and daily fulfillment tasks. You will work with the intake and fulfillment teams to ensure accurate account entries and timely processing of clothing, sneakers and accessories.

The role requires teamwork, strong communication, and comfort with lifting boxes up to 35 pounds. This is a full-time, on-site position with extended hours during crunch periods and weekends when needed.

Qualifications

• Open availability to work up to full-time hours (Mon–Fri), with occasional extended hours including weekends/holidays.
• Excellent written and verbal communication; able to convey ideas clearly.
• Proficient in Microsoft Office and Google Suite for daily operations.
• Able to lift and move boxes up to 35 pounds as needed.

Responsibilities

• Support the Intake team with product drops between Business Development and Operations to ensure correct account entry.
• Ensure mail-in and dropped off Flight Club consignments are received under the correct account.
• Record and troubleshoot issues with Flight Club submissions and communicate with stakeholders.
• Communicate discrepancies during product intake to appropriate teams.
• Assist inventory account with all received intake.
• Record upcoming drop-offs of bulk consignments and notify relevant teams.
• Receive product and pack out with the fulfillment team.
• Assist in training product intake for GOAT and Flight Club.

Skills

Communication skills

Microsoft Office

Google Suite

Teamwork

Self-starter

Willingness to work extended hours

Sneaker knowledge

Physical strength

Job description

About the Team

The Operations team manages our worldwide distribution network and is responsible for authenticating our sneakers, fulfilling orders and ensuring on‑time delivery to buyers. Through our technological innovation and logistical efficiency, you will join a team that prides itself on being the most trusted marketplace in the industry while shipping and processing tens of millions of products for our global buyers and sellers.

In this role, you will:

• Support the Intake team with product drops between Business Development and Operations to ensure that they are received correctly into the right account
• Ensure that all mail‑in and dropped off Flight Club consignment is received under the correct account
• Record and troubleshoot any issues you might encounter with Flight Club submissions and communicate it to the appropriate people
• Communicate any discrepancies that may occur during product intake
• Assist inventory account for all intake that has been received
• Record and document all upcoming drop offs of bulk consignment and loop in the appropriate teams
• Receive product and pack out product with the fulfillment team
• Assist in training of product intake both with GOAT and Flight Club

We are looking for:

• Open availability to work up to full‑time hours (Monday-Friday)
• Hardworking individual who can work well with a large team
• Excellent written and verbal communication skills, ability to transfer his/her views onto others
• Proficient in Microsoft Office and Google Suite
• A quick learner, a self‑starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
• Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources
• Must be available and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs
• Must be able to lift and move boxes (up to 35 pounds)

The following statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.

Job Duties as documented in this job description are considered “Essential Functions” and have been created by the standards of the Equal Employment Opportunity Commission (EEOC). The standards of the Americans with Disabilities Act (1990) require that employees be able to perform “Essential Functions” of the job with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the “Essential Functions”.

GOAT Group represents the leading platforms for authentic sneakers, apparel and accessories. Operating four distinct brands–GOAT, Flight Club, Grailed and alias–GOAT Group has a global community of more than 60 million members across 170 countries.

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become one of the leading and most trusted sneaker platforms in the world, and has expanded to offer apparel and accessories from select emerging, contemporary and iconic brands. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 60 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one‑stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick‑and‑mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

Founded in 2013, Grailed is the leading community‑driven marketplace for rare luxury, streetwear and vintage fashion. The marketplace was built for enthusiasts, by enthusiasts, and features products from brands including Supreme, Raf Simons, Gucci, Saint Laurent, Balenciaga, Prada and more. With a highly curated selection of resale pieces including inventory exclusive to the platform, Grailed makes fashion accessible.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including Park West Asset Management, T. Rowe Price Associates, Inc., Franklin Templeton, Adage Capital Management, Ulysses Management, D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. By applying, you authorize GOAT Group to send you text messages regarding your job application, interview and/or onboarding process, and other job opportunities at GOAT Group. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants. If you are an EU or UK resident, please review our EU / UK Candidate & Employee Privacy Notice.