Intake Assistant

Family Development Services; Indianapolis (IN); On-site; USD 32,000 - 46,000; Full time

Job summary

Family Development Services in Indianapolis seeks an Intake Assistant to support Head Start enrollment and family engagement efforts at our Administration Offices. You will process applications and enroll eligible children and families, conduct intake appointments, and maintain accurate records in ChildPlus.

The role also involves supporting recruitment, outreach, and community engagement activities, monitoring attendance, collecting health documentation, and providing general administrative

Qualifications

• High School Diploma or GED required.
• Associate degree in Social Work, Education, Human Services, or related field preferred.
• Experience working with families, children, or community service programs preferred.
• Strong computer, communication, and organizational skills.
• Valid driver's license and reliable transportation required.

Responsibilities

• Process applications and enroll eligible children and families.
• Conduct intake appointments and maintain accurate records in ChildPlus.
• Support recruitment, outreach, and community engagement activities.
• Monitor attendance and assist with follow-up on absences.
• Track and collect required health documentation.
• Collaborate with Family Advocates, Health Services, and Center Staff.
• Provide administrative support including phones, scheduling, filing, and data entry.

Skills

Customer service

Data entry

Record keeping

Scheduling

Communication

Organizational skills

Phone etiquette

Education

Associate degree in Social Work, Education, Human Services, or related field

Tools

ChildPlus

Microsoft Office

Job description

Job Details: Job Location: Administration Offices - Indianapolis, IN 46208, Position Type: Full Time, Family Development Services is seeking a detail-oriented and customer-focused Intake Assistant to support Head Start and Early Head Start enrollment and family engagement efforts.

Key Responsibilities

• Process applications and enroll eligible children and families.
• Conduct intake appointments and maintain accurate records in ChildPlus.
• Support recruitment, outreach, and community engagement activities.
• Monitor attendance and assist with follow-up on absences.
• Track and collect required health documentation.
• Collaborate with Family Advocates, Health Services, and Center Staff.
• Provide administrative support including phones, scheduling, filing, and data entry.

Qualifications

• High School Diploma or GED required.
• Associate degree in Social Work, Education, Human Services, or related field preferred.
• Experience working with families, children, or community service programs preferred.
• Strong computer, communication, and organizational skills.
• Valid driver's license and reliable transportation required.