Intake Assessment Coordinator

Universal Health Services; Willoughby (OH); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) plan

Employee assistance program

Short- and long-term disability benefits

Job summary

A behavioral health treatment center in Willoughby, Ohio, is seeking an Intake Coordinator to manage assessment and referral activities. The ideal candidate will possess a Master's degree in social work, psychology, or a related field, along with at least two years of clinical experience in a psychiatric setting. Additional qualifications include excellent communication skills and the ability to handle high-stress situations. The role offers comprehensive benefits, including medical, dental, vision, and a 401(k) plan.

Qualifications

• Minimum two years of direct clinical experience in a psychiatric or mental health setting.
• Knowledge of clinical interviewing, patient assessment, and treatment planning is required.
• Training in non-violent physical crisis intervention and CPR is necessary.

Responsibilities

• Handle assessment and referral activities at the facility.
• Interface closely with medical staff and external case managers.
• Meet the behavioral health needs of the community.

Skills

Excellent verbal and written communication skills

Diplomacy and discretion

Ability to prioritize responsibilities

Education

Master’s degree in social work, psychology, mental health, or related field

Licensed RN

Job description

Responsibilities

Windsor Laurelwood Center for Behavioral Health – Intake Coordinator

The Intake Assessor handles the assessment and referral activities at the facility. This position interfaces closely with the medical staff, department members, administration, treatment team, external case managers, and managed care organizations. It takes passion and dedication to meet the behavioral health needs of our community. Windsor Laurelwood Center for Behavioral Medicine, located in Willoughby, Ohio, has provided high‑quality behavioral health and substance abuse treatment services to adults, adolescents, and children for over 100 years. We offer both inpatient and outpatient programming to meet patients’ healthcare needs, and our team is dedicated to helping individuals regain control of their lives.

Windsor Laurelwood is a part of Universal Health Services, Inc., a Fortune 500 health‑care provider with more than 90,000 employees across the United States and internationally.

Qualifications

• Education: Master’s degree from an accredited college or university in social work, psychology, mental health or a related field, or licensed RN.
• Experience: Minimum of two (2) years of direct clinical experience in a psychiatric or mental health setting. Knowledge of mental‑health field, competency in clinical interviewing, patient assessment, family treatment, treatment planning, and communication with external review organizations or comparable entities.
• Work Environment: Clean, well‑lit setting; intake coordinators may sit or stand for long periods. High‑stress, active work environment with continuous low‑volume office noise.
• Additional Requirements: Training in non‑violent physical crisis intervention and CPR before independent assignment or release from orientation.

Professional Skills

This individual must possess excellent verbal and written communication skills. Diplomacy and discretion are essential. The applicant must be able to prioritize responsibilities and maintain a professional demeanor and appearance.

Benefits

Windsor Laurelwood Center for Behavioral Medicine offers a comprehensive benefits package, including time‑off plans, medical, dental, vision, employee assistance program, life insurance, short‑ and long‑term disability benefits, and a 401(k) plan for full‑time and part‑time employees.

Equal Opportunity & EEO Statement

We are Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status, or disability status. We embrace diversity in our people, services, and ideas. Only candidates selected for an interview will be contacted.

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries openly support and fully commit to recruitment, selection, placement, promotion, and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.