Intake And Outreach Specialist

Priority Dispatch Corp.; Howell Township (NJ); On-site; Full time

Job summary

A leading company in Howell Township, NJ, is seeking an Intake and Outreach Specialist to manage the intake and referral processes for individuals eligible for DDD services. This full-time role involves liaising with families and agencies, conducting outreach, and supporting marketing efforts. Candidates should have relevant experience and strong communication skills, with a preference for those holding a degree in human services.

Qualifications

• At least two years of experience with DDD services.
• Minimum one year of work experience with persons with developmental disabilities.

Responsibilities

• Oversee intake and referral process for DDD services.
• Coordinate referrals and follow-up with referred individuals.
• Assist in marketing EIHAB Human Services.

Skills

Bilingual skills

Interpersonal skills

Organizational skills

Verbal communication

Written communication

Self-starter

Education

Associate’s degree

Bachelor’s in human services

Tools

Microsoft Word

Excel

PowerPoint

Job description

Job Details

Job Location: Main Office NJ - Howell Township, NJ

Salary Range: $21.00 - $24.00 Hourly

Description

The Intake and Outreach Specialist will oversee the intake and referral process for individuals eligible for DDD services. The Specialist acts as a liaison between individuals, families, agencies, and state personnel throughout the intake and admissions processes. Under the guidance of the Director of Intake, the specialist handles initial outreach, follow-up, and enrollment through provider relationships and individual engagement. Willingness to travel across NJ and knowledge of social media and digital marketing are required.

Shift: Full Time (40 hours per week)

Schedule: Monday through Friday, 8:00 am – 4:00 pm

Responsibilities:

• Respond to inquiries about enrollment in services offered at EIHAB.
• Coordinate referrals, follow-up, and follow-through with referred individuals.
• Collaborate with program management, families, and Support Coordinators during the intake process.
• Conduct and schedule meet-and-greets, including dinners and overnight visits as part of admissions.
• Assist in marketing EIHAB Human Services.
• Enter new enrollee data into the tracking system.
• Attend community and staff meetings, as well as mandated trainings.
• Support networking and outreach, including social media and website management.
• Assist with agency-wide events to enhance branding.
• Be flexible to adjust schedules for events, including weekends if necessary.

Qualifications

• Associate’s degree; Bachelor’s in human services or related field preferred.
• Bilingual skills are a plus but not required.
• At least two years of experience with Division of Developmental Disabilities (DDD) services.
• Minimum one year of work experience with persons with developmental disabilities.
• Familiarity with NJ benefits, including Social Security and Medicaid.
• Valid driver’s license meeting agency standards.
• Goal-oriented, able to work independently and as part of a team in a fast-paced environment.
• Excellent interpersonal, organizational, verbal, and written communication skills.
• Proficient in Microsoft Word and Excel; PowerPoint skills preferred.
• Self-starter, organized, and team player with excellent interpersonal skills.